Night Porter: Guest Services & Night Operations

Hotel du Vin; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality provider in Leeds is looking for a Night Porter to oversee hotel operations from sundown to sunrise. This hands-on role involves managing guest expectations, cleaning public areas, and preparing spaces for the following day. Benefits include discounted staff rates at various hotels, apprenticeship opportunities, and flexibility in shifts. Strong communication skills and night shift experience are essential for this position.

Benefits

Discounted Staff Room Rates

Referral schemes

Cycle to work scheme

Healthcare Cash Plans

Wellness & National Campaign Days

Qualifications

• Responsible for overseeing hotel operations during night hours.
• Experience of working in a similar role is beneficial.
• Ability to manage guest expectations and maintain brand standards.

Responsibilities

• Welcome guests in a friendly and helpful manner.
• Clean public areas and prepare meeting/event spaces.
• Assist guests with luggage and deal with inquiries.

Skills

Organisational skills

Excellent communication

Experience in night shift work

Job description

A leading hospitality provider in Leeds is looking for a Night Porter to oversee hotel operations from sundown to sunrise. This hands-on role involves managing guest expectations, cleaning public areas, and preparing spaces for the following day. Benefits include discounted staff rates at various hotels, apprenticeship opportunities, and flexibility in shifts. Strong communication skills and night shift experience are essential for this position.