Night Porter - Alderley Edge Hotel

JW Lees; Alderley Edge; On-site; GBP 10,000 - 40,000; Full time

Job summary

A reputable hospitality company in Alderley Edge is seeking a Night Porter to join their team. The role involves checking in late arrivals, ensuring smooth communication between departments, and serving guests. Ideal candidates will demonstrate excellent guest service and teamwork skills. The position offers various benefits including profit share and opportunities for advancement.

Benefits

Profit share

Discount in all our pubs and hotels

Amazing progression opportunities

Access to our employee assistance programme

Qualifications

• Ability to provide excellent guest service.
• Strong communication skills between departments.
• Attention to detail in ensuring tasks are completed.

Responsibilities

• Check in late arrivals and check out early departures.
• Ensure thorough communication with all departments.
• Prepare and serve drinks at the residents' bar.

Job description

Overview

Night Porter Vacancy

We are now looking to recruit Night Porters to join the team.

Benefits

• Profit share
• Discount in all our pubs and hotels
• Amazing progression opportunities
• Access to our employee assistance programme

Responsibilities

• Check in late arrivals and check out early departures in line with company procedures.
• Ensure thorough communication with all departments.
• Ensure that all tasks are completed on each shift and complete handover at the end of the shift.
• Ensure that wake up calls are made promptly and book any taxis for guests.
• Take room service orders and deliver to guests.
• Residents’ bar – preparing and serving drinks, cleaning duties.
• Have a thorough knowledge of the fire evacuation procedure and computer systems.
• Ensure site is secure and complete regular walk arounds throughout the shift.
• Set up rooms for meetings and private dining.
• Give personal attention, take personal responsibility and use teamwork to provide excellent guest service.