Night Porter - Alderley Edge Hotel

JW Lees; Alderley Edge; On-site; GBP 22,000 - 28,000; Full time

Job summary

A hospitality company in Alderley Edge is seeking Night Porters to join their team. The role involves checking in late arrivals, ensuring effective communication among departments, and maintaining site security. Candidates will also assist with room service and provide excellent guest service. This position offers benefits including profit share and discounts at all pubs and hotels.

Benefits

Profit share

Discount in all our pubs and hotels

Amazing progression opportunities

Access to our employee assistance programme

Qualifications

• Ability to ensure thorough communication with all departments.
• Must be capable of completing handover tasks at the end of the shift.
• Proficient in taking room service orders and delivering to guests.

Responsibilities

• Check in late arrivals and check out early departures.
• Ensure that all tasks are completed on each shift.
• Make wake up calls promptly and book taxis for guests.
• Prepare and serve drinks in the residents’ bar.
• Maintain knowledge of fire evacuation procedures.

Job description

Night Porter Vacancy

We are now looking to recruit Night Porters to join the team.

Night Porter benefits includes:

• Profit share
• Discount in all our pubs and hotels
• Amazing progression opportunities
• Access to our employee assistance programme

Night Porter Role and Responsibilities:

• Check in late arrivals and check out early departures in line with company procedures.
• Ensure thorough communication with all departments.
• Ensure that all tasks are completed on each shift and complete handover at the end of the shift.
• Ensure that wake up calls are made promptly and book any taxis for guests.
• Take room service orders and deliver to guests.
• Residents’ bar – preparing and serving drinks, cleaning duties.
• Have a thorough knowledge of the fire evacuation procedure and computer systems.
• Ensure site is secure and complete regular walk arounds throughout the shift.
• Set up rooms for meetings and private dining.
• Give personal attention, take personal responsibility and use teamwork to provide excellent guest service.