Night Porter

Hilton; York and North Yorkshire; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading global hospitality company in York and North Yorkshire is seeking an individual to maintain a clean and safe environment and provide exceptional customer service. You will welcome guests and assist them during their stay. The ideal candidate is positive, energetic, and has great communication skills. The role offers an hourly rate of £12.67 and various benefits, including holiday allowance and career development opportunities.

Benefits

Hourly Rate of £12.67

Smart uniform provided

Free and healthy meals when on duty

Personal Development programmes

Team Member Travel Program

Holiday: 28 days including bank holidays

Qualifications

• Positive, energetic, and welcoming demeanor.
• Great communication skills.

Responsibilities

• Maintain a clean and safe environment following health and safety procedures.
• Display and deliver exceptional customer service to guests.
• Assist guests with their luggage and needs during their stay.

Job description

Overview

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

Benefits

• Hourly Rate of £12.67
• Smart uniform provided
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member’s areas

Responsibilities

• Maintaining a clean and safe environment for the team and our guests, making sure that all Health & Safety procedures are followed in all areas of the hotel.
• You will display and deliver exceptional levels of customer service, welcoming our guests and assisting with their luggage and anything they need during their stay.
• Are you a positive, energetic and welcoming individual with great communication skills? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company