Night Porter

Young's Pubs; Norwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality group seeking a Night Porter to ensure guest safety and deliver exceptional service throughout the night. Responsibilities include handling guest requests, checking in late arrivals, and maintaining room standards. Candidates should be fluent in English and possess a friendly, self-motivated personality. Join a company that values your professional development with training and development courses, alongside attractive perks like free meals and a company pension scheme.

Benefits

Access to Career Pathway

Free Meals

Weekly pay

28 days holiday per year

20% discount in all establishments

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Qualifications

• Passion for delivering exceptional customer service.
• Friendly outgoing personality and self-motivated.
• Experience working in a similar environment.

Responsibilities

• Ensure the safety of guests and security of the pub and hotel.
• Handle guest requests and check in late arrivals.
• Set up for breakfast service and perform health and safety checks.

Skills

Fluent in English

Job description

What We Offer Our Night Porters

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Night Porter

As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.

Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.

Skills

• Fluent in English