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Night Porter

Leonardo Hotels

East Midlands

On-site

GBP 20,000 - 25,000

Full time

2 days ago
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Job summary

A leading hotel group is seeking a Night Porter to support hotel operations and maximize guest satisfaction. Responsibilities include ensuring safety, preparing room service, and setting up breakfast items. Ideal candidates should be detail-oriented and skilled in guest care. The position offers a vibrant team atmosphere and various employee benefits.

Benefits

Special rates on hotel rooms
Company-wide recognition scheme
Meals on duty
Talent referral scheme
Access to Company Pension Scheme
Ongoing training programmes

Qualifications

  • Excellent guest care skills.
  • Detail-oriented and organized.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Support the Head of Department in daily operations.
  • Ensure the safety and security of guests.
  • Prepare room service orders and set up breakfast items.
Job description
Overview

Be Yourself – Be a Bold Team Player– Be Leonardo

As a Night Porter, you’ll be right in the heart of the hotel, supporting your Head of Department and helping keep things running like clockwork. You’ll be stepping into a busy role as part of a vibrant team, maximising guest satisfaction by delivering excellent guest care at all times. You’ll interact with guests at welcome and departure and shape their experience by getting involved in the Kitchen to prepare room service orders.

Responsibilities
  • Be yourself
  • Along with your Night team, take responsibility for the safety and security of the hotel and our guests
  • Carry out regular Fire Walks each night
  • Be detail-oriented: you’ll be setting out ambient breakfast items in the morning, and it needs to look great
Benefits
  • Special rates on Leonardo Hotel rooms across the UK & Europe: plan that city break you’ve been dreaming of
  • Company-wide recognition scheme: vouchers for high street shops for being your fabulous self
  • Meals on duty
  • Talent referral scheme: earn a bonus for recommending a friend to join us
  • Regular events and celebrations (e.g., Thank You Week, Employee Awards Celebration)
  • Access to Company Pension Scheme, Life Assurance and Wellbeing Support
  • Ongoing training programmes with clear paths for progression
Why join us?

We look after our colleagues as well as our guests. Once you’re part of the team, you’re part of the Leonardo community. Our business values your hard work and pace, and we support you to stay at the top of your game as a Hospitality professional. Our GROWonline learning portal provides knowledge and skills, along with regular coaching and training from your manager. Regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars help your progress with us. With support on tap, practical training and clear progression you’ll be on track for a brilliant future in Hospitality.

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and, being one of the fastest growing hotel groups, we have plans for major expansion over the next few years. There’s never been a more exciting time to come join us!

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