Night Porter

Focus Hotels Management Limited; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

A boutique hotel in Belfast is seeking a Night Porter to oversee overnight operations and ensure exceptional guest service. The ideal candidate has previous experience in a night role within hospitality and possesses strong leadership and communication skills. This role involves managing cash handling, conducting security checks, and supporting overall hotel operations. Join a supportive culture with career progression opportunities and contribute to an exciting hotel opening in early 2026.

Benefits

Competitive salary

Training and development programme

Career progression opportunities

Employee-centric culture

Recognition and rewards

Work-life balance initiatives

Qualifications

• Previous experience in a night role within hospitality.
• Ability to motivate and support a small team.
• Excellent customer service and problem-solving abilities.
• Good understanding of hotel systems and audit procedures.
• Flexibility to work night shifts.

Responsibilities

• Oversee night operations and ensure smooth transitions.
• Provide a warm welcome to guests and handle check-ins.
• Ensure safety and security through regular checks.
• Manage cash handling and night audit procedures.
• Conduct security and fire safety checks.

Skills

Leadership skills

Communication skills

Customer service

Problem-solving

Independence

Tools

Property Management System (PMS)

Job description

The Bedford Hotel Belfast is seeking a Night Porter to join its exceptional opening team. This is your opportunity to play a pivotal role in one of Belfast’s most anticipated boutique hotel openings.

Who are we

Opening early 2026, The Bedford Hotel Belfast will be a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. With 82 beautifully appointed bedrooms, a destination restaurant, café/bar, and exclusive private dining rooms, The Bedford Hotel Belfast will set new standards for hospitality in Northern Ireland.

Role Responsibilities

As Night Porter, you’ll take charge of the hotel’s overnight operations, ensuring that guests receive exceptional service and that the hotel remains secure and efficiently run.

Your responsibilities will include

• Overseeing night operations, ensuring smooth handover between day and night teams.
• Providing a warm and professional welcome to all guests, handling check-ins, check-outs, and any late-night enquiries or issues.
• Ensuring the safety and security of guests, staff, and property through regular checks and adherence to company procedures.
• Managing cash handling, night audit procedures, and accurate recording of financial transactions.
• Conducting daily security and fire safety checks, ensuring compliance with all H&S regulations.
• Coordinating with departments to ensure the hotel is ready for the next day’s operations.
• Handling any incidents or emergencies calmly and efficiently, following company policy.
• Supporting food and beverage service overnight where necessary.
• Complete any other tasks assigned by the Night Manager.

Key Requirements

• Previous experience in a night role within the hospitality industry.
• Strong leadership and communication skills, with the ability to motivate and support a small team.
• Excellent customer service and problem-solving abilities, always maintaining professionalism.
• Good understanding of hotel systems and night audit procedures (PMS experience preferred).
• Ability to work independently, showing initiative and reliability.
• Flexibility to work night shifts across weekdays and weekends.

What We Offer

At The Bedford Hotel, we believe that exceptional service starts with exceptional people. We offer:

• Competitive salary.
• Training and development programme.
• Clear career progression pathways and leadership opportunities.
• A supportive, employee-centric culture.
• Recognition and rewards for outstanding performance.
• Work-life balance initiatives.

Why Join Us?

Be part of something special

Join the opening team of Belfast’s newest boutique hotel.

Innovate and inspire

Work in an environment that encouragesnew ideasand continuous improvement.

Grow your career

Benefit from professional development opportunities designed to help you thrive.

Ready to Elevate Your Career?

Apply now to join The Bedford Hotel Belfast and become part of a team that values excellence, passion, and progress.