Night Manager (168153)

Shangri-La Hotels and Resorts; Sandown; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hotel is seeking a Service Manager – Night Manager to oversee night operations and ensure guest safety. This role requires strong leadership, detail orientation, and preferably experience in a luxury hotel environment. If you thrive in dynamic settings and have a guest-oriented mindset, apply now!

Qualifications

• Experience in a similar role at a luxury hotel.
• Fluency in English and local language.

Responsibilities

• Run the night reports and ensure all reports are properly closed.
• Respond to emergencies according to standard operating procedures.
• Make decisive decisions quickly.

Skills

Friendliness

Trustworthiness

Strong interpersonal skills

Detail-focused

Guest-oriented

Education

Hotel management-related education

Job description

Service Manager – Night Manager

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

Responsibilities

• Run the night reports and ensure all reports are properly closed, prepared for next day operations.
• Respond to emergencies according to standard operating procedures and ensure the safety of guests and colleagues.
• Be pro-active and quick to access situations to make decisive decisions.

Qualifications

• Preferably comes from a hotel management-related education background
• Has experience in the same capacity, preferably in a luxury hotel
• Is a friendly, helpful and trustworthy leader
• Fully understands room operations
• Communicates and writes with fluency in English (as well as local language)
• Has strong interpersonal skills and enjoys coming up with best fit solutions
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the apply button now!