Night Housing Management Worker - Safe Homes & Tenancies

Home Group; Wymondham; On-site; GBP 25,000; Full time

Job summary

A leading housing charity is seeking a Housing Management Worker (Nights) in Wymondham to support customers experiencing homelessness. The role involves ensuring properties are well-maintained, assisting with tenancy management, and conducting safety checks. Ideal candidates will be passionate about customer service, have some property management experience, and the ability to work independently within a team. Offering competitive pay, 34-39 days leave, and various health benefits, this position allows for significant professional growth.

Benefits

34 days leave including bank holidays

Health cash plan

800+ high street discounts

Opportunities for career growth

Qualifications

• Background in property management or compliance is a plus.
• Passion for delivering excellent customer service.
• Ability to work on own initiative with diverse backgrounds.
• Confidence in collaborative work with colleagues and external partners.
• Ability to use technology for support plans and tenancy sign-ups.

Responsibilities

• Support customers managing tenancy and rent accounts.
• Engage customers to ensure their homes are maintained.
• Assist with housing benefit claims.
• Turn around vacant rooms within set timescales.
• Conduct routine safety and compliance checks.

Skills

Customer service

Property management

Health and safety compliance

Initiative

Collaboration

Job description

A leading housing charity is seeking a Housing Management Worker (Nights) in Wymondham to support customers experiencing homelessness. The role involves ensuring properties are well-maintained, assisting with tenancy management, and conducting safety checks. Ideal candidates will be passionate about customer service, have some property management experience, and the ability to work independently within a team. Offering competitive pay, 34-39 days leave, and various health benefits, this position allows for significant professional growth.