Night Housekeeping Associate

The Chancery Rosewood; Croydon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury hotel in Croydon seeks a Night Housekeeping Associate to maintain guest rooms, suites, and public areas to exceptional standards. You will work overnight, ensuring rooms are prepared for guests and responding to requests during the night. Ideal candidates will have a keen eye for detail and a team spirit. Flexibility to work overnight shifts, including weekends, is essential. Join our inclusive team committed to creating opportunities for all, regardless of background.

Qualifications

• Previous housekeeping or cleaning experience in a luxury environment is desirable but not essential.
• A keen eye for detail, pride in presentation, and commitment to consistency.
• Flexibility to work overnight hours, including weekends and holidays.
• A calm, reliable, and self-motivated approach with strong team spirit.

Responsibilities

• Maintain guest rooms, suites, and public areas with exceptional attention to detail.
• Carry out evening and overnight deep cleaning tasks to ensure readiness for the next day.
• Respond promptly to guest and operational requests during the night.
• Uphold Rosewood standards of safety, cleanliness, and presentation at all times.
• Collaborate closely with colleagues across departments to ensure uninterrupted guest comfort.

Skills

Attention to detail

Team spirit

Reliability

Job description

Schedule: Nights. The Chancery Rosewood is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It will include 144 spacious suites designed by Joseph Dirand, alongside a variety of dining and entertainment spaces providing a stage for progressive ideas, voices and expression. As a Night Housekeeping Associate, you will be part of the team that ensures our guests wake to an environment of serenity and perfection. Working overnight, you will prepare rooms, suites and public areas to the highest standards, maintaining the calm, polished atmosphere that defines Rosewood. Whether carrying out deep cleaning, responding to guest requests, or supporting the wider housekeeping operation, your work will be integral in delivering seamless luxury even when the city sleeps.

Responsibilities

• Maintain guest rooms, suites, and public areas with exceptional attention to detail.
• Carry out evening and overnight deep cleaning tasks to ensure readiness for the next day.
• Respond promptly to guest and operational requests during the night.
• Uphold Rosewood standards of safety, cleanliness, and presentation at all times.
• Collaborate closely with colleagues across departments to ensure uninterrupted guest comfort.

Qualifications

• Previous housekeeping or cleaning experience in a luxury environment is desirable but not essential.
• A keen eye for detail, pride in presentation, and commitment to consistency.
• Flexibility to work overnight hours, including weekends and holidays.
• A calm, reliable, and self-motivated approach with strong team spirit.

At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.