Night Hotel Manager | Rezlynx Expert & Guest Experience Lead

St Pancras Hotel Services Ltd; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A luxury hotel collection in Kings Cross is seeking an experienced Night Hotel Manager to oversee guest experiences and ensure compliance with health and safety standards. The ideal candidate must have significant experience in hotel management and be proficient in Guestline PMS (Rezlynx). Responsibilities include managing check-ins/outs, conducting night audits, supervising the night receptionist team, and maintaining overall hotel operations. This position offers an opportunity to be integral to a unique and personalized travel experience.

Qualifications

• Experience as a Night Manager in a hotel setting.
• Proficient in Guestline PMS (Rezlynx).
• Strong understanding of health, fire, and food safety regulations.

Responsibilities

• Manage guest experience from check-in to check-out.
• Ensure compliance with health and safety standards.
• Conduct night audits and complete reconciliations.

Skills

Guestline PMS (Rezlynx)

Customer service

Organisation skills

Communication skills

Health and safety compliance

Job description

A luxury hotel collection in Kings Cross is seeking an experienced Night Hotel Manager to oversee guest experiences and ensure compliance with health and safety standards. The ideal candidate must have significant experience in hotel management and be proficient in Guestline PMS (Rezlynx). Responsibilities include managing check-ins/outs, conducting night audits, supervising the night receptionist team, and maintaining overall hotel operations. This position offers an opportunity to be integral to a unique and personalized travel experience.