Night Guest Services Specialist - Flexible Hours

The Milner York-Nights; Upper Poppleton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company in Upper Poppleton is seeking a Night Team Member to ensure smooth hotel operations during late hours. Candidates should be friendly, adaptable, and detail-oriented, handling guest check-ins, audits, and requests with a smile. Experience is a plus. This role offers unique working hours and the chance to be part of a dedicated team. Join us to create exceptional experiences for our guests even when it's quiet outside.

Benefits

Discounted hotel room rates

Enhanced Maternity leave

Course Sponsorship

30% F&B discount

Refer a Friend scheme

Flexible working arrangements

Life Insurance

Free meals on duty

Qualifications

• A natural night owl who’s comfortable working late hours.
• Friendly and ready to offer service at any hour.
• Detail-oriented in handling nightly audits.

Responsibilities

• Welcome late-arriving guests and handle check-ins/check-outs.
• Handle night audits and end-of-day reports.
• Be the support for any guest requests during the night.
• Monitor safety and security through regular checks.

Skills

Friendly and welcoming attitude

Good with numbers and detail-oriented

Reliable and calm under pressure

Team player with adaptability

Job description

A hospitality company in Upper Poppleton is seeking a Night Team Member to ensure smooth hotel operations during late hours. Candidates should be friendly, adaptable, and detail-oriented, handling guest check-ins, audits, and requests with a smile. Experience is a plus. This role offers unique working hours and the chance to be part of a dedicated team. Join us to create exceptional experiences for our guests even when it's quiet outside.