Night Front Desk Supervisor - Gym, Parking & Discounts

Marriott Hotels Resorts; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global hotel chain in Exeter is seeking a dedicated individual for a full-time guest services role. This position involves processing check-ins, managing guest accounts, and ensuring exceptional customer service. Candidates should possess at least 1 year of related and supervisory experience. The role offers competitive pay and benefits including on-site parking, meals, gym access, and global discounts. Ideal for those with strong communication and service skills.

Benefits

FREE on-site parking

Meal on duty

Access to our GYM

Global Marriott discounts

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• No specific license or certification required.

Responsibilities

• Process all guest check-ins and verify guest identity.
• Set up accurate accounts for each guest according to requirements.
• Compile and review daily reports and logs.
• Welcome and acknowledge guests and assist with their needs.

Skills

Multi-line Phone Systems

Customer Service

Computer Skills

QuickBooks

Phone Etiquette

Education

High school diploma or G.E.D. equivalent

Job description

A leading global hotel chain in Exeter is seeking a dedicated individual for a full-time guest services role. This position involves processing check-ins, managing guest accounts, and ensuring exceptional customer service. Candidates should possess at least 1 year of related and supervisory experience. The role offers competitive pay and benefits including on-site parking, meals, gym access, and global discounts. Ideal for those with strong communication and service skills.