Night Auditor (Night Crew Member) - MOXY Glasgow Merchant City

Hotel Co 51; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality company in Glasgow is seeking a Night Auditor to provide first-class customer service as part of their night crew. The ideal candidate should have experience in the service industry, flexibility for night shifts, and knowledge of hotel systems. This full-time position offers a gross salary of £13.02 per hour and includes benefits like training opportunities and a pension scheme.

Benefits

Training and development opportunities

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced maternity/paternity/adoption pay

Pension scheme

Twenty-eight holidays

Qualifications

• Experience within the service industry.
• Knowledge of hotel systems such as Opera and/or Micros.
• Good knowledge of Food Safety & Licensing laws.

Responsibilities

• Deliver top quality customer service.
• Work as part of a great team.
• Be the first point of contact for guests.
• Answer internal & external calls.
• Handle general guest requests.
• Be available for night shifts.

Skills

Customer service

Flexibility

Teamwork

Tools

Opera

Micros

Job description

Overview

Night Auditor (Night Crew Member) - MOXY Glasgow Merchant City

This position is based on a full time contract. Gross Salary: £13,02 per hour

We are looking for a friendly, passionate and energetic Night Crew Member to join the team at the Moxy. As Night Crew Member you’ll be on the front line, delivering a first-class service. You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.

What we will offer you

• Training and development opportunities
• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)

Your Responsibilities

• Top quality customer service
• Working as part of a great team
• First point of contact for our guests
• Answering internal & external calls
• Good knowledge of the hotel facilities and services we offer
• Dealing with general guest requests
• Available to work when the team and customer needs you
• You are flexible with working nights shifts

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry

A personality assessment may be part of the recruitment process.