Night Ambulance Crew (12 Month Fixed Term Contract)

CO-OP; Barrow-in-Furness; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading Funeral Service Provider in Barrow-in-Furness seeks compassionate individuals to join their night ambulance crew. Responsibilities include collecting the deceased respectfully and assisting at the funeral home, all while providing exceptional care. Candidates must possess a full UK driver's license and the ability to handle sensitive situations with empathy. No prior experience is necessary as comprehensive training will be provided. A competitive salary, excellent pension, and discounts on products are available, as well as opportunities for career advancement.

Benefits

30% off Co-op branded products

10% off non-branded products

23 days holiday increasing with service

Pension with employer contributions

Access to Employee Assistance Programme

Qualifications

• Ability to act promptly in measured situations.
• Experience not required; training will be provided.
• Ability to carry out manual lifting tasks.

Responsibilities

• Collect the deceased during the night with care and dignity.
• Support activities at the funeral home including preparation.
• Maintain records and report to management.

Skills

Empathy

Attention to detail

Flexibility for night shifts

Calm under pressure

Education

Full UK manual driver's license

Job description

You’ll need a full manual UK driver’s licence for this job. You can apply on your mobile in a few simple steps – no CV needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ dependant on the role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. As a part of a specialist night ambulance service, you’ll carry out the collection and transportation of the deceased coming into our care during night hours. This allows us to have a 24‑7 operation, supporting our clients whatever time they need us. You’ll be working on a regular shift pattern, with shifts starting at 8pm and ending at 8am. What you’ll do

Responsibilities

• Collect the deceased during the night from a range of locations and scenarios, in a professional, empathetic and dignified manner.
• Carry out support activities whilst at the funeral home, including the care and preparation of the deceased.
• Work closely with the wider team to make sure there’s a clear hand‑over for daytime colleagues.
• Update and maintain records, on both written and digital platforms, in line with processes and regulation.
• Report into the care logistics manager, carrying out any requests as instructed.

Ideal Candidate

• The flexibility to work night shifts.
• A full UK manual driving licence.
• The ability to act promptly but in a measured and considered way.
• The ability to take instructions and follow them to the letter, with a high attention to detail.
• A calm approach in sometimes distressing situations and the ability to think on your feet.
• The ability to carry out duties involving manual lifting.

As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you’re successful in your application, we’ll perform some background checks as part of our pre‑employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre‑employment screening checks.

Our Funeral Service Crew help with the funeral and care for the deceased. You’ll work closely with your team to provide a seamless, sensitive service. And you don’t need experience – just a full UK driver’s licence. We’ll give you all the support you need to help build your career with Co‑op Funeralcare. Our Funeral Arrangers are the first point of contact for clients. They get to know clients’ needs and help them plan their funeral. You’ll need empathy and great customer service skills because your clients will look to you for help, support and advice. We’ll teach you everything else you need to do the job through our training and support. As a Funeral Director, you’ll spend most of your time with families, supporting them through the funeral arrangements. You’ll manage your own time and build strong, trusting relationships. We’ll give you all the support and training you need to develop your team and deliver a thoughtful service that works for our clients, and our business. Here, you’ll discover job satisfaction you never thought possible. These are management roles. Our Care Logistics Managers focus on the co‑ordination of funerals and the line management of operational teams, making sure all resources are in the right place at the right time. Funeral Services Managers look after multiple branches, making sure funeral services are consistently delivered to the highest possible standards. Becoming an Embalmer isn’t a common career choice, but it is an incredibly rewarding one. Embalmers help preserve and restore deceased people, creating a peaceful and lasting image for their family and friends. It’s a highly skilled and technical role, for which you need an official BIE qualification. If you don’t hold this qualification, you can enrol on our embalmer apprenticeship. Our apprenticeships are open to everyone. As a Level 2 Funeral Team Member, you’ll develop your funeral arranging skills, learning how to deliver them with care and compassion. At Level 3, you can learn how to become a funeral director. Or you can become an embalmer with our Level 5 Embalmer programme, or progress to managerial roles with our degree apprenticeships. There are all kinds of ways you can progress in this role. Find out more on our apprentice hub.

We’re looking for people to join the Co‑op Funeralcare team as night ambulance crew. You don’t need experience to do this job, just a genuine desire to help people at the time they need it most. To help you learn the skills you need to help support families in our care, we’ll support you training the way. We’ll also offer you a competitive salary, an excellent pension, and discounts on a range of Co‑op products and services.

At Co‑op Funeralcare, we’re proud to support people during their most difficult moments. This can be emotional work. But it’s also incredibly rewarding. Our funeralcare colleagues work together to offer care and support to people experiencing grief. Whether you’re a Funeral Arranger, Funeral Director or part of our Funeral Service Crew, you’ll need to be compassionate and dedicated to helping others. Your empathy and sensitivity will not only aid people in their time of need, but also help you to build a deeply fulfilling career. Our culture smiles at work is easy when you see the difference you make. And our funeralcare colleagues take pride in positively impacting our communities. At Co‑op you’ll be welcomed and included, cared for inside and outside of work, and empowered by supportive leaders. We’re all in this together and at Co‑op, we always look out for each other. We’ll do all we can to help you create a great work/life balance. If you experience abuse or harassment in the workplace, we’ll support you. Your manager won’t solve all your problems, but they’ll understand and empower you.

At Co‑op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• 30% off Co‑op branded products in our food stores all year‑round.
• 10% off other brands in our food stores all year‑round.
• Discounts on other Co‑op products and services.
• 23 days holidays (pro rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• Friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.

Building an inclusive work environment: We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. Additional benefits include:

• Holidays starting from 31 days holiday per year (includes bank holidays).
• 30% off Co‑op branded products in our food stores.
• Pension with up to 10% employer contributions.
• Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.
• Services to support your physical, mental and financial wellbeing.
• Flexibility – we’ll aim to find a working pattern that fits your life.
• Endless career development opportunities including apprenticeships.

Success profile: What makes a successful member of our team? Check out the top traits we’re looking for and see if you have the right mix.

• Forging Relationships
• Co‑operation
• Teamwork
• Empathy
• Compassion
• Speaking Up