New Logo Sales Manager - People and Business Development Manager - IT Services SaaS

Global Technology Solutions Ltd; Ashford; Remote; GBP 70,000; Full time

Job summary

A leading SaaS provider in the UK is seeking a New Logo Sales Manager to drive new business growth and guide sales processes. You'll be responsible for securing 10+ new customers in 2026 and will manage outbound activities and build relationships with key decision-makers. The ideal candidate will have proven success in B2B SaaS sales, particularly in ITSM or Managed Services, and experience as a senior salesperson or player-coach.

Qualifications

• Proven B2B SaaS sales success, ideally in ITSM or Managed Services.
• Strong track record of building pipeline and winning net-new business.
• Experience as a senior salesperson or player-coach who sets high standards.

Responsibilities

• Generate new opportunities through outbound activity, networking, and partnerships.
• Work with Solutions Engineering on discovery and high-impact demos.
• Build relationships with senior IT and business stakeholders.

Skills

Proven B2B SaaS sales success

Strong track record of building pipeline

Experience as a senior salesperson

Job description

New Logo Sales Manager / People & Business Development Manager

IT Services SaaS

UK | Full-time | Fully Remote | Up to £70,000 base + £120,000 OTE year 1 (Uncapped)

About Us

We’re a fast‑growing SaaS provider helping IT service teams simplify how they work. Our purpose is simple: helping IT Service Desks help everyone else. We’re expanding rapidly in the UK ITSM market and looking for an ambitious sales leader who wants clear ownership, high impact, and big rewards.

Role Summary

A new player‑coach role owning new business growth, pipeline generation, deal closing, and the creation of repeatable sales processes. You will directly own the target of securing 10+ new SaaS ITSM customers in 2026.

Role Context

You start as the sole new‑logo sales resource. Your results will determine when we hire additional BDMs. You set the pace, discipline, and standards for activity, forecasting, and customer engagement.

Key Responsibilities

• Generate new opportunities through outbound activity, networking, and partnerships.
• Work with Solutions Engineering on discovery and high‑impact demos.
• Build relationships with senior IT and business stakeholders; map key decision makers.
• Maintain accurate forecasting and CRM discipline; hit pipeline and bookings targets.
• Meet prospects on‑site across the UK to progress deals and build trust.
• Lead by example through hands‑on prospecting and full‑cycle deal management.
• Create sales playbooks, messaging, qualification standards, and scalable processes.
• Support future hiring, onboarding, and coaching.
• Represent the company at events and partner activities.

Leadership & Planning

• Build and own the sales operating model: activity metrics, qualification criteria, and pipeline rhythms.
• Provide market insight to product and marketing teams.
• Support the CEO in future sales team design and recruitment.

Sales Disciplines

• Obsessed – relentless pursuit of new opportunities.
• Hungry – always building pipeline.
• Urgent – progressing deals quickly.
• Coachable – continuously learning and improving.

Performance Expectations

• Maintain 4× pipeline coverage.
• Deliver high weekly outbound activity.
• Maintain momentum with clear next steps on every opportunity.
• Achieve forecast accuracy within 5%.
• Own the full sales cycle end‑to‑end.

Establish routines and standards new BDMs will follow.

Represent the organisation professionally in all customer and partner interactions.

Skills & Experience

• Proven B2B SaaS sales success, ideally in ITSM, IT operations, or Managed Services.
• Strong track record of building pipeline and winning net‑new business.
• Experience as a senior salesperson or player‑coach who sets high standards.