Network Engineer

Career Cross Limited; Slough; On-site; GBP 35,000 - 45,000; Full time

Job summary

A well-established educational institution in Slough is seeking an experienced Network Engineer to provide specialized ICT support. Responsibilities include maintaining high-quality learning facilities, managing network infrastructure, and resolving technical issues. The ideal candidate possesses strong communication skills, technical expertise in server environments, and the ability to work independently. Benefits include a competitive salary of £38k and excellent perks.

Responsibilities

• Provide ICT support to maintain high quality learning facilities.
• Assist in the effective use of specialist equipment and materials.
• Manage stock and resources within an agreed budget.
• Resolve helpdesk tickets and ensure SLA compliance.

Skills

ICT support

Communication skills

Network management

Technical troubleshooting

Hardware and software installation

User account management

Tools

Windows Server

Cisco

Aruba

Job description

Overview

Network Engineer – Slough - £38k + excellent benefits

Our client is a well-established school based in Slough; due to continued growth and expansion they are looking to recruit a Network Engineer

Responsibilities

• Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities.
• Become the “second in command” to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site – so the ability to work independently is a must.
• Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities, and arrange for other repairs/modifications to be carried out by others.
• Demonstrate and assist in the safe and effective use of specialist equipment/materials.
• Provide specialist advice and guidance as required to School/Centre.
• Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience.
• Implement agreed work programmes/practices under the guidance of Senior Staff.
• Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required.
• Disk space checks
• Backup checks
• Event log checks
• Cluster Shared Volume/Shared Storage for Hypervisors
• SNMP Traps

Technical Expertise

• Monitor onsite helpdesk, ensuring ticket resolution quality and quantity is within SLA
• Resolve tickets at all levels (first through to third line)
• Set up and maintain complex physical and virtual Windows server environments
• Configure and troubleshoot basic network and switch management
• Install hardware and software applications as required
• Configure and troubleshoot Mobile Device Management in Apple environments
• Perform maintenance tasks for user accounts
• Develop and engage with network and service monitoring reports and utilities

Keywords

assistant network manager, network engineer, Networks, network manager, networking, switches, network infrastructure, routers, firewalls, firewall, malware, Active Directory, Azure AD, Microsoft 365, cloud platform, cloud, servers, IT Support, Network support, IT, Microsoft, Cisco, Aruba, SNMP, 3rd line support, Apple, Slough