Network Consultant

GET STAFFED ONLINE RECRUITMENT LIMITED; Ipswich; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A growing technology recruitment firm is seeking a Network Consultant to provide essential support in networking and wireless design. The role involves pre-sales and post-sales technical support and requires strong communication skills and a good understanding of networking. Candidates with experience in Network Engineering, Solutions Architecture, or Technical Support are encouraged to apply. Flexibility in work location is available.

Benefits

25 Days annual leave + bank holidays

Pension Contributions

Full vendor training provided

Supporting and collaborative team culture

Qualifications

• Experience in Network Engineering or similar roles.
• Strong understanding of wireless and networking.
• Excellent communication skills.

Responsibilities

• Provide pre-sales and post-sales technical support.
• Respond to technical tickets promptly.
• Document work for internal and client records.
• Assist with maintaining internal systems.
• Wireless network design and surveying.
• Travel to UK-based customer sites.
• Create technical content for social media.
• Network with vendors and clients.

Skills

Helpdesk or CRM software platforms

End-user support

Communication and personability

Networking

IPv6

Enterprise wireless networks

Dynamic routing protocols OSPF and BGP

Wireless design and implementation

Tools

Ekahau or Hamina

Proxmox

HP Enterprise

MikroTik

Omada by TP-Link

Ubiquiti UniFi

Job description

Network Consultant

Our client is seeking a talented and driven individual to contribute to their continued growth and success.

Working alongside the technical and sales teams, you will play a vital role in assisting clients with their technical enquiries, from pre-sales technical network design and services to post-sales build and configurations. The provision of these value-added services is what makes them stand out. The role may include some travel to customer sites to provide design, consultancy and wireless surveys, along with industry conferences.

This is an excellent opportunity for someone with a great understanding of wireless and networking and strong communication skills, with a passion for customer support and service.

Key Responsibilities:

• Provide both pre-sales technical support and post-sales technical support.
• Respond promptly and professionally to technical tickets in line with their SLA.
• Documenting work completed for both internal records and for clients.
• Assist the existing technical team with maintaining internal systems as required.
• Wireless network design and surveying.
• Ability to travel to UK-based sites.
• Creation of technical content for social media.
• Vendor and client networking.

Services To Be Delivered:

• Network design.
• Wireless design, survey and diagnostic.
• Pre-configuration of Network equipment before dispatch.
• Provide remote break-fix support for network configurations to customers.

Skills Required:

• Familiarity with helpdesk or CRM software platforms.
• Previous experience with providing end-user support.
• Good communication and personability.
• Understanding of networking.
• IPv6.
• Enterprise wireless networks.
• Dynamic routing protocols OSPF and BGP.
• Wireless design and implementation.

Desirable Experience:

• Wireless design and diagnostic using Ekahau or Hamina.
• Proxmox virtualisation.
• Enterprise Wireless Networks.
• Wireless ISP design.
• MikroTik certification to the engineer level.
• Working knowledge of the following vendors: HP Enterprise; MikroTik; Omada by TP-Link; Ubiquiti UniFi.

Why Join Our Client?

• Be part of a fast-growing business with a strong reputation in the industry.
• Supporting and collaborative team culture.
• 25 Days annual leave + bank holidays.
• Pension Contributions.

Other Details:

• Full vendor training provided.
• Work Location: Remote, Hybrid or onsite considered.
• Full and part-time considered.
• Salary on application.

If you have experience as a Network Engineer, Network Administrator, Systems Administrator, Network Technician, IT Consultant, Solutions Architect or Help Desk/Technical Support Specialist, our client would love to hear from you.