Navigator - Social Worker / Mental Health Professional

Hampshire Hospitals NHS Foundation Trust; Basingstoke and Deane; On-site; GBP 28,000 - 38,000; Full time

Job summary

A healthcare organization in the UK is seeking a Patient Navigator to provide expert emotional and practical support for individuals affected by infected blood. This role entails guiding clients through psychological and social care needs. Applicants should possess a degree in Social Work, and have strong interpersonal and communication skills, as well as experience in supporting complex needs. The opportunity allows for impactful contributions within a supportive team.

Qualifications

• Significant experience of working with adults and children.
• Demonstrate specialist knowledge of complex needs or chronic conditions.
• Knowledge of research, audit, and safeguarding.

Responsibilities

• Provide high-quality navigation/care support service including psychosocial assessments.
• Lead outreach programmes and support service development.
• Deliver multidisciplinary support to beneficiaries of the service.

Skills

Strong interpersonal skills

Excellent written and verbal communication skills

Ability to work collaboratively across multidisciplinary teams

Education

Degree in Social Work or equivalent qualification

Social Work Registration

Job description

Go back Hampshire Hospitals NHS Foundation Trust

Navigator - Social Worker / Mental Health Professional

The closing date is 21 January 2026

Are you passionate about supporting people who are navigating uniquely challenging life events?

We are seeking to recruit a Patient Navigator to join our Infected Blood Psychological Service. We are a team of professionals dedicated to providing expert emotional and practical support to those affected by infected blood. The service forms part of a national strategy to provide specialist holistic support to this overlooked community.

This sensitive role involves guiding clients through their psychological and social care needs with empathy, respect, and understanding. You will work closely with individuals and families to help them access appropriate services, empower their choices, and support their wellbeing.

Key qualities we seek

• Strong interpersonal skills with a sensitive, person-centred approach.
• Experience of supporting others to navigate social care, physical health and benefits systems.
• Ability to work collaboratively across multidisciplinary teams
• Commitment to confidentiality, dignity, and respect for lived experiences.

This is a unique opportunity to make a meaningful difference as part of a supportive, specialised team. If you are motivated by empathy, advocacy, and helping people find hope and strength, we would love to hear from you.

Main duties of the job

• The post holder will provide a high-quality navigation/care support service, which includes psychosocial assessments and interventions to beneficiaries of the Infected Blood Psychological Service (IBPS).
• The post holder will lead on outreach programmes and support the overall development of the newly founded service.
• The post holder will be essential in delivering a multi- disciplinary approach to supporting the beneficiaries of the service, and the HCCC.
• The navigator element of the service will be provided on a large geographical area.

Person Specification

Training

• Degree in Social Work (or equivalent qualification) or equivalent experience
• Social Work Registration

Experience

• Significant experience of working with adults and children
• Able to demonstrate specialist knowledge of adults and children with complex needs or chronic conditions.
• Knowledge of research and audit. Understanding of safeguarding.

Skills

• Excellent written and verbal communication skills.
• Evidence of continuing professional/personal development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.