National Account Manager (B2C)

Epson; Watford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A tech company in the UK is seeking a National Account Manager to lead Retail customer partnerships. You will drive sales by executing strategies and collaborating with partners to expand business. The ideal candidate will have experience in Retail account management and a proven track record with large B2C accounts. This position offers a dynamic role where you will directly influence sales growth and marketing efforts.

Qualifications

• Preferably experienced in direct Retail account management.
• Proven success with large B2C accounts.

Responsibilities

• Champion the full range of Epson products to boost sales.
• Set and smash quarterly targets for accounts.
• Craft and execute a sales plan for customer portfolio.
• Collaborate on account plans and uncover growth opportunities.
• Gather sales data to identify top customers.
• Build and maintain a strong opportunity pipeline.
• Collaborate on quarterly business plans.
• Manage and execute targeted promotions.
• Track ROI on partner-led campaigns.

Skills

Direct Retail account management

Success with large B2C accounts

Job description

Epson is looking for a dynamic National Account Manager to work with a key portfolio of Retail customers and partners. You will craft and execute a winning sales strategy, analyze data to understand sales drivers, and collaborate with internal teams to keep operations running smoothly.

What you will do

• Champion the full range of Epson products to boost sales and expand into key markets.
• Set and smash quarterly targets for your accounts and product range.
• Craft and execute a sales plan to manage your customer portfolio like a pro.
• Collaborate with partners to create account plans and uncover new growth opportunities.
• Gather sales data from partners to identify top customers for Epson sales action.
• Build and maintain a strong opportunity pipeline, passing key leads to the right specialists and account managers.
• Maximise potential by collaborating with corporate and vertical account managers for even bigger wins.
• Collaborate on quarterly business plans and uncover new marketing opportunities.
• Manage and execute targeted promos based on customer and Epson needs.
• Track ROI on partner-led campaigns.
• Ensure smooth rollout of Epson's core marketing campaigns.

Communication and Reporting

• Support forecasting with accurate data and insights for EEB/EMD.
• Gather competitive market info and provide feedback for promotions.
• Manage CRM initiatives as needed.
• Maintain and review Epson's Partner Programme, ensuring partners meet criteria.
• Hit targets for signed partners.
• Present regular reports (portfolio, opportunities, Sales MDF ROI).
• Identify customer case studies for internal/external use.
• Coordinate support from other departments for specified accounts.
• Collaborate with vertical sales managers to drive Epson's sales.
• Work with the European team on pan-EMEAR opportunities and target accounts.

Qualifications

• Preferably experienced in direct Retail account management.
• Proven success with large B2C accounts.

We are keen to hear from you even if you don't match all listed requirements, but you identify with our brand and have a passion for innovation.

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.