National Account Manager

Karo Healthcare; Maidenhead; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A dynamic personal-care retail company is seeking a National Account Manager in Maidenhead. This role involves managing retail accounts to ensure profitable growth through strategic execution. The ideal candidate should have at least 3 years in FMCG Account Management and strong skills in sales, strategy, and relationship building. They will enjoy a competitive salary, flexible working arrangements, and a dynamic team environment that values innovative contributions and work-life balance.

Benefits

Competitive salary pack

Growth opportunities

Flexible schedule

Positive work environment

Exciting projects

Qualifications

• 3+ years' experience in FMCG Account Management, ideally in Grocery, High Street, Discounter or Pharmacy environments.
• Experience in managing Joint Business Plans and presenting proposals.
• Strong ability to build long-term customer relationships.

Responsibilities

• Manage a portfolio of national retail accounts for profitable growth.
• Implement account strategies aligned with commercial priorities.
• Drive distribution, visibility, and availability of the product portfolio.
• Ensure compliance with legal and internal standards.

Skills

Sales and negotiation experience

Commercial acumen

Analytical skills

Relationship building

Confident communication

Strategic direction setting

FMCG P&L mechanics understanding

Education

Degree educated

Tools

Excel

Job description

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Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Peveryl, Lamisil, Nutravita, Decubal and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.
Join us at Karo Healthcare on our exciting journey. We're currently looking for a National Account Manager for our office in Maidenhead.

What's in it for you?

• A high-impact commercial role in a fast-growing, international FMCG-style business
• Real ownership of key UK retail accounts and P&L responsibility
• Exposure to a broad portfolio of well-known consumer healthcare brands across multiple categories
• Strong development opportunities in a business scaling through growth and acquisitions
• A hands-on, entrepreneurial culture where ideas turn into action quickly

What you'll be doing

• Own and manage a portfolio of national retail accounts, delivering profitable growth through best-in-class in-store execution
• Build and implement clear account strategies aligned with Karo's commercial priorities
• Develop, agree and manage Joint Business Plans to meet shared customer and Karo objectives
• Build strong, productive relationships with key customer stakeholders across buying, category and supply
• Drive competitive levels of distribution, visibility and availability across the Karo portfolio
• Lead the launch and distribution of innovation within your accounts
• Plan, execute and evaluate promotions to maximise return on investment
• Collaborate with internal teams and external partners to support the prescription medicine business (where applicable)
• Deliver annual P&L targets, from net sales through to gross profit
• Ensure full compliance with legal, regulatory and internal standards

Requirements

• Degree-educated, with 3+ years' experience in FMCG Account Management, ideally within Grocery, High Street, Discounter or Pharmacy environments
• Proven sales and negotiation experience in a fast-moving consumer goods environment
• Strong commercial acumen with a solid understanding of FMCG P&L mechanics
• Experience using category data and insights to drive growth decisions
• Confident managing Joint Business Plans and presenting commercial proposals to senior stakeholders
• Demonstrated ability to set strategic direction for accounts beyond the base plan
• Track record of building long-term customer relationships and delivering mutual value
• Strong Excel and analytical skills, with the ability to manage multiple priorities effectively
• Experience in Health & Beauty Care is an advantage, but not essential
• Self-motivated, resilient and comfortable working in a high-growth, evolving environment
• Collaborative, clear communicator with leadership potential and alignment with Karo values

Benefits

• Opportunity to create, grow, and encourage
• Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
• Flexible schedule, hybrid model with the primary work place in the office, and life-work balance
• Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
• Very positive work environment in a dynamic, international, and motivated team
• Start-up spirit while being a part of the large international organization with strong values

Karo Healthcare has a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.