NARS Store Manager - Covent Garden, London (37.5 Hours)

SHISEIDO; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global cosmetics company in London seeks a confident NARS Store Manager to lead a small team at the Covent Garden location. The role emphasizes self-expression, creativity, and artistry, requiring a strong background in retail management and coaching. Benefits include 30 days of holiday, a generous discount on products, and a commitment to diversity in the workplace.

Benefits

30 days holiday including bank holidays

Generous discretionary commission

Generous product allocation & discount

Qualifications

• Demonstrable Retail Management experience required.
• Strong experience in artistry, ideally with a qualification.
• Experience in coaching and developing others is essential.

Responsibilities

• Inspire and motivate a small team daily.
• Develop the team to deliver customer engagement.
• Drive business performance and KPIs.

Skills

Retail Management experience

Business Management experience

Experience in coaching and developing others

Strong experience in artistry

Effective communication

Job description

Overview

ABOUT SHISEIDO

Our mission: Beauty Innovations for a Better World. Shiseido Group is among the top 5 leading cosmetics companies globally, operating in 120 countries with 42,000 employees and 70 nationalities. We offer Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Shiseido UK & Ireland leads the Digital acceleration agenda within the EMEA region and continuously reinvents its Retail footprint.

To deliver our Growth & Profitability ambitions, we follow four strategic streams: (1) Leverage our unique portfolio of Beauty brands across all 3 categories; (2) Stay agile and capture new retail opportunities; (3) Customer-driven decisions; (4) Create a great place to work in Beauty. Our strength in Make-up is led by NARS, the No 8 brand in the UK market. Skincare is a key expansion priority, with launches like Clé de Peau Beauté in Harrods and H-Beauty, and other brands such as Drunk Elephant, ULE and Gallinée. We are growing in Fragrance with Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig & Voltaire and Serge Lutens. Our clients include high-street retailers, online pure players, and 4 boutiques with 3 direct e-commerce websites.

Position

NARS Store Manager

Reports to: Area Sales & Education Manager NARS

Job Location: NARS Store, Covent Garden London

Contract type: Permanent, 37.5 hours per week over 5 days

Role purpose

NARS inspires self-expression, creativity and artistry—bringing high-fashion, high-style and forward thinking to beauty. As a Business Manager you will bring this vision to our customers on counter. Your passion for artistry, service and leading people is key. We are looking for someone confident and experienced in managing a business, coaching and developing a team, and ready to embody the NARS way in everything you do.

As a member of the Shiseido Group, you will receive innovative artistry-led training, a generous discount on our products, and join a fast-growing brand within a network of brands that prioritises developing our people.

Main Responsibilities

You will inspire and motivate a small team to be the best they can be, daily. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with customers through brand history and high-performance formulas, encouraging them to identify and maximise sales opportunities. You’ll be empowered to take accountability for driving your business. You will use networking skills to recruit new customers while engaging existing customers and securing brand loyalty to NARS and to you as an Artist.

Work with your Area Manager, Education and HR to build a business plan that drives KPIs across your team and delivers results. As a NARS Artist and Business Manager, you will influence how a client feels about themselves through your actions and communications.

About NARS

Created in 1994 in New York by François NARS, NARS Cosmetics is a leading brand in makeup artistry.

Benefits

30 days holiday (including bank holidays) increasing with service; Generous discretionary commission; Contributory pension scheme (5% employer contribution); Generous product allocation & discount; Enhanced parental allowance; Life Assurance up to 2x salary; Employee referral bonuses; Access to Retail Trust; Annual performance and development reviews.

We are committed to fostering an inclusive and diverse workplace. We welcome applications from all backgrounds and are dedicated to equal employment opportunities. If you need any support or adjustments during your application, please get in touch. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.

Position Reference

POSITION REFERENCE NUMBER: 15931

Profile

• Demonstrable Retail Management experience
• Business Management experience
• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with Area Manager on business performance
• Ability to drive KPIs and sales targets within the team
• Excellent communicator
• Experience in coaching and developing others
• Alignment with the group"Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success