Mystery Shopper for Helion Research in Great Britain.

Helion Research; Remote; GBP 40,000 - 60,000; Part time

Job summary

A leading market research company in Birmingham seeks reliable mystery shoppers to evaluate customer service and provide feedback. As a mystery shopper, you will assess service standards at stores and restaurants while enjoying the flexibility of choosing tasks that fit your schedule. Ideal candidates possess excellent observation skills and a detail-oriented mindset. This role includes competitive pay per task completed, along with training and support to ensure your success. Join us and help improve customer experiences across Great Britain!

Benefits

Flexible hours

Varied opportunities

Competitive pay

Training and support

Qualifications

• Reliable and detail-oriented with a keen eye for detail.
• Ability to meet deadlines and follow specific guidelines.
• Access to a smartphone or computer with internet.

Responsibilities

• Perform mystery shopping tasks at various locations or online.
• Evaluate customer service and report on observations.
• Submit detailed reports based on evaluations.

Skills

Excellent observation skills

Strong communication skills

Detail-oriented

Ability to follow guidelines

Job description

Helion Research is a global leader in providing high-quality mystery shopping and market research services. Our mission is to help companies improve the customer experience by providing valuable feedback from real consumers. We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards.

Job Description

Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If so, Helion Research has the perfect opportunity for you! We are looking for enthusiastic and reliable mystery shoppers to join our network in Great Britain. As a mystery shopper, you will visit stores, restaurants, and various service providers anonymously to evaluate their performance and provide detailed feedback.

Key Responsibilities

• Perform mystery shopping tasks at various locations or online.
• Evaluate customer service, product quality, cleanliness, and other aspects of the service.
• Submit detailed and accurate reports based on your observations.
• Follow specific guidelines and instructions for each task.

What We Offer

• Flexible Hours : Choose tasks that fit your schedule and location.
• Varied Opportunities : Work with leading brands in multiple sectors, including retail, hospitality, automotive, and more.
• Competitive Pay : Earn for each task completed, with the possibility of bonuses.
• Training and Support : Access to training materials and a dedicated support team to ensure your success.

Requirements

• Excellent observation and communication skills.
• Reliable and detail-oriented.
• Ability to meet deadlines and follow task guidelines.
• Access to a computer or smartphone with an internet connection.
• Previous experience as a mystery shopper is a plus but not required.

How to Apply

Ready to make a difference in customer experience? Join our Helion Research team and start earning while you shop! To apply, visit our website at https : / / shoppers.helionresearch.com / and complete the online application form. We look forward to having you with us!

Contact Information

For any questions, contact our support team at [e-mail]. Join Helion Research today and become a key player in improving customer service quality across Great Britain!