Music Venue Box Office Associate - Part-Time, Evenings/Weekends

University of Southampton; Eastleigh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading educational institution in Eastleigh seeks a Customer Service Assistant for their box office team. This part-time role involves delivering ticketing services and providing exceptional customer care in a dynamic arts environment. Ideal candidates should have experience in customer service and a passion for the arts. The position averages 14 hours per week with flexible shifts, making it a great opportunity for those looking to connect communities through music.

Qualifications

• Desirable experience in an arts organization.
• Ability to handle diverse customer situations.
• Enthusiastic about providing exceptional customer service.

Responsibilities

• Deliver ticketing and information services using CRM.
• Provide high standards of customer care.
• Support the team in delivering events and activities.
• Manage and prioritize workload using standard computer systems.
• Awareness of diversity and inclusion in arts.

Skills

Customer care

CRM usage

Communication

Workload management

Tools

Spektrix

TEAMS

Microsoft Outlook

Job description

A leading educational institution in Eastleigh seeks a Customer Service Assistant for their box office team. This part-time role involves delivering ticketing services and providing exceptional customer care in a dynamic arts environment. Ideal candidates should have experience in customer service and a passion for the arts. The position averages 14 hours per week with flexible shifts, making it a great opportunity for those looking to connect communities through music.