Museum Café Team Leader: Elevate Service & Ops

Compass Group; York and North Yorkshire; On-site; GBP 28,000; Full time

Job summary

A leading hospitality group is seeking a Café Supervisor for the National Railway Museum in York. In this hands-on role, you will oversee the café operations, ensuring exceptional customer experiences and quality standards. The ideal candidate will have supervisory experience in a café or similar environment, strong organizational skills, and the ability to motivate a team. This position offers a full-time, permanent role with various employee benefits.

Benefits

25 days annual leave plus bank holidays

Free meals on duty

Exclusive travel discounts

Access to wellness classes

Digital GP services

Pension scheme

Career development programs

Qualifications

• Previous experience in a supervisory or team-leading role in a café or retail environment.
• Hands-on approach during busy service periods.
• Knowledge of health & safety and food safety standards.

Responsibilities

• Supervise café team during service for excellent customer experiences.
• Monitor food quality and operational compliance.
• Assist with training and coaching team members.

Skills

Supervisory experience

Strong organizational skills

Communication skills

Team motivation

Flexibility

Job description

A leading hospitality group is seeking a Café Supervisor for the National Railway Museum in York. In this hands-on role, you will oversee the café operations, ensuring exceptional customer experiences and quality standards. The ideal candidate will have supervisory experience in a café or similar environment, strong organizational skills, and the ability to motivate a team. This position offers a full-time, permanent role with various employee benefits.