Multiskilled Administrator | Berkshire Healthcare NHS Foundation Trust

Berkshire Healthcare NHS Foundation Trust; Reading; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare provider in Reading is seeking an enthusiastic administrator to support the inpatient mental health administration team. This role includes data management, high-level administrative tasks, and a commitment to patient care. The ideal candidate has strong typing skills, experience in a similar role, and the ability to handle sensitive information. Flexible working options and generous leave policies are part of the offered benefits.

Benefits

Flexible working options

27 days’ annual leave

Generous NHS pension scheme

Career development opportunities

Wellbeing tools and services

Staff discounts at retailers

Free parking across Trust sites

Qualifications

• Good standard of education (4 x GCSEs at grade C or higher or equivalent).
• Experience in office-based or customer care environments handling sensitive information.
• Ability to produce high-quality documentation.

Responsibilities

• Process data subject access requests in-line with GDPR.
• Update and maintain accurate records.
• Transcribe medical summaries.
• Prepare weekly reports of discharged clients.
• Provide high-level administrative support to the senior leadership team.

Skills

Excellent typing and word processing skills

Ability to handle sensitive information

Teamwork

Adaptability to change

Professional documentation production

Education

4 x GCSEs at grade C or higher or equivalent

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

Overview

An exciting opportunity has arisen for an enthusiastic administrator to join the inpatient mental health administration team at Prospect Park Hospital in Reading.

The role will involve providing secretarial support to the Consultant teams, processing data subject access requests, managing databases, arranging for the recall and archiving of paper records and general administrative duties for the senior leadership team. Therefore, excellent typing and word processing skills and the ability to produce high quality documentation are a necessity. Experience in an administrative or medical secretarial role is essential as is a commitment to excellent patient care, team working and a willingness to support change and adapt to new ways of working.

Potential applicants need to be aware that as part of their responsibilities, they will frequently be exposed to highly sensitive and distressing information relating to clients. This role involves line-by-line scrutiny of such records and will expose the applicant to such material.

The successful candidate will work across several disciplines within the inpatient administration team including the medical secretariat, medical records and general administration.

Responsibilities

• processing data subject access requests in-line with GDPR and Trust policies and procedures – this will require analysing medical records that often contain highly sensitive and distressing information
• updating and maintaining accurate records relating to data subject
• access requests and other requests for information
• transcribing medical summaries
• notating professionals’ meetings
• preparing weekly reports of clients who have been discharged
• preparing agendas and taking minutes at meetings
• providing high level administrative support to the senior leadership team

About Berkshire Healthcare NHS Foundation Trust

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Values

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Benefits

• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

Secondment note

FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.

The “must haves”

• Good standard of education (4 x GCSEs at grade C or higher (old grading) grade 4 or higher (new grading) or equivalent
• Previous experience of working in office-based or customer care environments and of handling sensitive and confidential information
• Ability to produce professional documentation to a high standard
• Demonstrable experience of using Microsoft Office software (Word, Excel, Outlook and PowerPoint) to an advanced level

How to apply

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Da-Xia Lasca on 0118 960 5241 or contact her by email at [e-mail].

Equality and inclusion

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

This advert closes on Thursday 2 Oct 2025