Multiplatform IT Support Analyst — Bilingual (EN/FR)

WomenTech Network; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global consulting organization is seeking an IT Support Analyst in Belfast. The role involves providing technical support to end-users, troubleshooting hardware and software across multiple platforms, and maintaining local IT infrastructure. Ideal candidates should have at least 1 year of experience, strong communication skills, and a degree in IT or a related field. Proficiency in Windows OS and Microsoft Office is essential, as well as bilingual abilities in English and French. This is a full-time position with the need to manage multiple priorities in a fast-paced environment.

Qualifications

• 1+ years of relevant work experience.
• Ability to convey technical information to non-technical users.
• Must be able to multitask in a fast-paced environment.

Responsibilities

• Deliver high-quality technical support to end-users.
• Troubleshoot hardware and software issues.
• Maintain local IT infrastructure and support.
• Participate in on-call rotations for after-hours support.

Skills

Communication skills

Windows OS proficiency

Technical troubleshooting

Multi-tasking

Bilingual English & French

Education

Associate’s degree in IT or Computer Science

Tools

Microsoft Office

CompTIA A+ (Preferred)

Job description

A global consulting organization is seeking an IT Support Analyst in Belfast. The role involves providing technical support to end-users, troubleshooting hardware and software across multiple platforms, and maintaining local IT infrastructure. Ideal candidates should have at least 1 year of experience, strong communication skills, and a degree in IT or a related field. Proficiency in Windows OS and Microsoft Office is essential, as well as bilingual abilities in English and French. This is a full-time position with the need to manage multiple priorities in a fast-paced environment.