Multimodal Freight Operator

White Recruitment; Southampton; On-site; GBP 32,000; Full time

Job summary

A leading logistics company is seeking a Multimodal Freight Operator in Southampton. This role involves coordinating shipments across air, sea, and road, ensuring compliance with regulations, and providing excellent customer service. The ideal candidate has experience in freight forwarding, strong organizational skills, and is comfortable working under pressure. They offer a competitive salary, performance bonuses, and opportunities for career progression within a supportive team culture.

Benefits

Competitive salary + performance bonuses

Pension scheme

Holiday entitlement

Opportunities for progression and training

Friendly team culture

Qualifications

• Experience in a freight forwarding or logistics environment.
• Solid understanding of air, sea, and road multimodal transport.
• Knowledge of Incoterms and customs procedures.

Responsibilities

• Coordinate and manage multimodal shipments from origin to destination.
• Liaise with clients, carriers, and customs agents.
• Prepare and process shipment and customs documentation.

Skills

Freight forwarding

Multimodal transport

Communication skills

Customer service

Organizational skills

Problem-solving

Tools

Freight software

Microsoft Office

Job description

Job Title: Multimodal Freight Operator
Location: SO31, Southampton
Job Type: Full-Time
Salary: £32, DOE

About the Role:

We are currently seeking an experienced and proactive Multimodal Freight Operator. You will be responsible for managing the end-to-end coordination of shipments across air, sea and road, ensuring timely, compliant, and cost‑effective movement of goods for our customers. This compro FBI role is key within our operations department, ideal for someone with a strong understanding of international freight forwarding and a passion for delivering outstanding service in a fast‑paced environment.

• Coordinate and manage multimodal shipments from origin to destination
• Liaise with clients, carriers, customs agents, and overseas partners
• Prepare and process shipping and customs documentation (AWBs, BOLs, CMRแมA ฆ ะ)
• Ensure compliance with import/export regulations and company procedures
• Track and trace shipments, providing updates and proactive communication to customers
• Negotiate rates with carriers and suppliers to ensure cost‑efficiency
• Handle any delays, deceit flare, or issues in transit with professionalism and urgency
• Maintain accurate files, data entry, and reporting in internal systems
• Previous experience in a freight forwarding or logistics environment
• Solid understanding of multimodal transport (air, sea and road)
• Knowledge of Incoterms, customs procedures, and international trade compliance
• Excellent organisational skills and attention to detail
• Strong communication and customer service abilities
• Comfortable working with freight software and Microsoft Office tools
• Ability to work well under pressure and solve problems proactively

What They Offer:

• Competitive salary + performance bonuses
• Pension scheme and holiday entitlement
• Opportunities for progression and training
• Friendly, supportive team culture