Multi-Trade Operative

Parker Jones Group Ltd; Winchester; On-site; GBP 30,000 - 35,000; Full time

Job summary

A UK-based repairs company is seeking a skilled Multi-Trade Operative to deliver high-quality repairs across social housing homes in Hampshire. This role involves conducting a variety of reactive repairs, managing void property refurbishments, and ensuring compliance with safety and quality standards. The ideal candidate will have multi-trade experience, strong problem-solving skills, and excellent customer service. A full UK driving licence is essential for this position.

Qualifications

• Proven experience as a Multi-Trade Operative within social housing, reactive maintenance or building repairs.
• Competent in carpentry, plumbing, plastering, painting & decorating, or tiling.
• Ability to use smartphones/tablets for job recording.

Responsibilities

• Carry out a variety of reactive repairs in occupied properties.
• Complete void property refurbishment works within required timescales.
• Ensure all works comply with quality and safety standards.

Skills

Proven experience as a Multi-Trade Operative

Competent in at least two core trades

Strong problem-solving skills

Excellent customer service skills

Full UK Driving Licence

Job description

Job Specification: Multi-Trade Operative (Reactive & Voids)

Location: Hampshire & surrounding areas

Department: Responsive Repairs / Voids

Reporting to: Contracts Manager

Role Purpose

To deliver high-quality reactive repairs and void property works across social housing homes across Hampshire/ the M3 corridor. The role requires a skilled multi-trade operative capable of completing a range of repairs safely, efficiently and to a high standard, ensuring excellent customer satisfaction and compliance with company procedures.

Key Responsibilities

• Carry out a variety of reactive repairs in occupied properties, including carpentry, plumbing, plastering, painting, basic electrical work, and general maintenance.
• Complete void property refurbishment works to bring homes back to a lettable standard within required timescales.
• Diagnose issues on site and identify the materials, labour and time needed for each task.
• Ensure all works are completed to expected quality, safety and compliance standards.
• Maintain accurate records of completed works using handheld devices or job management systems.
• Work in residents' homes with professionalism, care and respect, maintaining strong customer service at all times.
• Ensure safe working practices and adhere to Health & Safety legislation and company policies.
• Report safeguarding concerns, property conditions, and any follow-on works required.
• Liaise with supervisors, planners and the customer service team to ensure smooth delivery of repairs.
• Manage van stock, tools and materials responsibly, ensuring efficiency and minimal waste.
• Participate in out-of-hours rota (if required by the contract).

Skills & Experience Required

Essential:

• Proven experience as a Multi-Trade Operative within social housing, reactive maintenance or building repairs.
• Competent in at least two core trades (e.g., carpentry, plumbing, plastering, painting & decorating, tiling).
• Strong problem-solving skills and ability to work independently.
• Excellent customer service and communication skills.
• Ability to use smartphones/tablets for job recording.
• Full UK Driving Licence.

Desirable:

• Experience working on void property refurbishments.
• Knowledge of NHF Schedule of Rates.
• Asbestos Awareness, Working at Height, Manual Handling or similar training.
• Basic understanding of safeguarding and vulnerability when working in residents' homes.

Personal Attributes

• Professional, polite and respectful when entering residents' homes.
• Self-motivated with strong time management.
• Reliable, adaptable and able to handle varied workloads.
• Committed to delivering high-quality workmanship.
• Positive attitude and team-focused approach