Multi-Skilled Plumber

The Guinness Partnership; Blackburn; On-site; GBP 28,000 - 35,000; Full time

Job summary

A well-known social housing provider is seeking a Multi-Skilled Plumber in Blackburn to deliver vital responsive repairs. The role requires strong plumbing skills, customer service proficiency, and the ability to complete work effectively during the first visit. Candidates must have NVQ Level 3 or equivalent qualification and live within a reasonable distance of Blackburn. This full-time position demands a full UK driving license and includes an additional out-of-hours payment for on-call duties.

Benefits

Additional payment for out-of-hours callout

Qualifications

• Demonstrable competence in primary trade.
• Experience in customer-focused environments.
• Ability to work with minimal supervision.

Responsibilities

• Support the delivery of responsive repairs.
• Complete repairs on the first visit.
• Follow agreed procedures and record data.

Skills

basic plumbing

customer service

multi-trade skills

problem-solving

organisational skills

Education

NVQ Level 3 or equivalent

Job description

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.

About the role

We are looking to add a Multi‑Skilled Plumber to our team covering sites in Blackburn, Bolton, Lancaster and the surrounding area. You will support the delivery of responsive repairs using your plumbing skills, as well as carrying out general multi‑skilled work.

This is a full‑time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out‑of‑hours callout on a rota basis, which offers an additional payment.

We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Joiner, but you will also have great customer service skills, a willingness to go the extra mile to get the job done.

The successful candidate will live within reasonable distance of Blackburn to be able to reach our residents locations in a timely manner. You must have a full UK driving licence, and there is a requirement for a basic DBS check, which will be paid for by The Guinness Partnership.

You’ll be able to demonstrate

Essential

• Demonstrable competence within required primary trade such as basic plumbing, damp & mould works.
• Various multi‑trade skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
• Experience of working in a customer focused environment within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work with minimal supervision and demonstrate organisational and time management skills.
• Ability to make decisions and solve problems seeking any advice required.
• Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
• Ability to operate safely having taken into account any environmental circumstances and possible risks.
• Demonstrate the Guinness Behaviours.

Desirable

• Experience of working within the social housing sector.

Qualifications

Essential

• NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the required trade.

If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.