Multi Skilled Operative

Mears Group; East Midlands; On-site; GBP 36,000 - 43,000; Full time

Job summary

A leading social housing contractor is seeking a Multi-skilled Operative to join their Birmingham team. This role involves carrying out responsive repairs across occupied properties, requiring skills in carpentry, plumbing, plastering, and tiling. The ideal candidate should possess a full UK driving license and excellent customer service skills. Significant focus on problem-solving and adhering to health and safety regulations is essential. The position offers up to £42,840 salary annually, with a company van and benefits included.

Benefits

25 days annual leave plus bank holidays

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Family friendly policies

Company Van and Fuel Card

Qualifications

• Proven experience in domestic repairs and maintenance across multiple trades.
• Full UK driving licence for vehicle operation.
• Strong fault-finding and problem-solving skills.

Responsibilities

• Carry out day-to-day responsive repairs across occupied social housing properties.
• Deliver excellent customer service while working in residents' homes.
• Accurately record job details and complete notes using handheld devices.

Skills

Carpentry

Plumbing

Plastering

Tiling

Problem-solving

Customer service

Job description

Annual salary: up to £42,840.00

Multi-skilled Operative

Location: Birmingham

Contract: Full Time Permanent

Salary up to £42,840 per annum, plus, company van & fuel card

42.5 hours per week (8-5 Monday- Friday)

A bit about our branch, the Task Team (Central), along with our South Team (Based in Essex) and our North Team (Based in Durham) Our team helps mobilise, demobilise and support contracts throughout the whole of Mears, We provide support for contracts that are understaffed, have works in progress that need reducing. We mainly carry out repairs on Day to Day/Response works, but we are occasionally used for Voids and Planned also. This means we can work on any contract within Mears who needs assistance, our main areas for works are: Birmingham, Coventry, Derby, Leicester, Nottingham and Stoke on Trent along with surrounding areas, with sometimes staying away/travelling to assist on contracts.

With the Task Team (Central) we are looking to mobilise 12 Operatives, 1 Planner and 1 Supervisor to create this new branch within Mears and help assist branches that need it. We are looking to hold 1st interviews over Microsoft Teams from 2nd February until 13th February. If you are then successful can you please have availability for 2nd interviews/presentation at our Milton Keynes office on 23rd/24th February.

We’ll then look to mobilise the team in early April.

We’re on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy responsive repairs contract in Birmingham

You’ll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success.

With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.

Duties:

• Carry out day-to-day responsive repairs across Occupied social housing properties
• Replacing or repairing skirting boards, architraves, and internal door frames
• Installing and adjusting kitchen units, worktops, and cupboard doors
• Repairing or replacing internal doors, handles, locks, and hinges
• Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
• Carrying out patch plastering and making good, damaged walls or ceilings
• Completing wall and floor tiling repairs, including grouting and sealing
• Painting and decorating to a professional finish following repair works
• Ensuring all repairs are completed safely, efficiently, and to a high standard
• Working in occupied properties with sensitivity to residents’ needs and privacy
• Reporting any further works, safeguarding concerns, or property issues beyond scope
• Deliver excellent customer service while working in residents’ homes
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets
• Maintain tools, equipment, and company vehicle in good working order
• Manage daily workload efficiently to meet service level targets

Role Criteria:

• Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
• Full UK driving licence
• Ability to work independently and manage workload effectively
• Strong fault-finding and problem-solving skills
• Excellent customer service skills, with experience working in occupied homes
• Good understanding of health and safety regulations and safe working practices
• Ability to use handheld devices or job management systems to record work

Benefits we can offer you:

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies
• Company Van, Fuel Card, and Uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Laura Bourne ([e-mail])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.