Multi Modal Clerk

Freightserve recruitment; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major recruitment agency is seeking an Export / Import Multi-Modal Freight Clerk in Cardiff. This role involves processing airfreight and ocean freight shipments, completing necessary paperwork, and handling customer queries. Experience with HAWBs, MAWBs, and customs procedures is essential. Applicants should possess good communication skills and be willing to work shifts. Join a reputable agency with a strong presence in the Freight Forwarding industry.

Qualifications

• Experience in airfreight and ocean freight shipments is essential.
• Training in dangerous goods and letters of credit is desirable.
• Knowledge of customs procedures and processing reliefs is required.

Responsibilities

• Process shipments for air, ocean, and road.
• Complete all relevant Import/Export paperwork.
• Handle customer queries effectively.

Skills

Experience of consolidations, HAWBs / MAWBs and IATA shipment procedures

Good communication skills

Ability to work on own initiative

Ability to handle customer queries

Tools

MS Office (WORD, OUTLOOK, EXCEL)

ASM / Chief system

NCTS

Job description

Freightserve recruitment are looking for an Export / Import Multi-Modal Freight Clerk for a major Freight Forwarder based in the Cardiff area.

Main Purpose of the role

Under the direction of the Supervisor and the Manager, the Multi Modal Freight Operator is responsible for processing airfreight and ocean freight shipments from quotation to completion.

Responsibilities

• Processes shipments Air / ocean / Road
• Completing all relevant Import / Export paperwork, entering console data.
• Completing HM Customs paperwork depending on mode of transport.
• Completing HAWB’s, MAWB’s and IATA forms.
• Dealing with customer queries.
• Arranging collections and deliveries of freight with haulage companies.
• Providing Air / Road / Ocean quotations to customer.
• Negotiating ad hoc rates with suppliers.
• Invoicing shipments and keying off of supplier’s invoices.
• May have responsibility for ensuring sufficient stationery is available for departmental needs Eq, airwaybills and ocean bills .

Knowledge, Skills & Abilities

Skills

• Experience of consolidations, HAWBs / MAWBs and IATA shipment procedures (essential);

Training in dangerous goods and knowledge of letters of credit (desirable – training can be given).

Knowledge

• customs procedures as well as Inward & Outward Processing Reliefs (essential);
• MS Office (WORD, OUTLOOK, EXCEL)

ASM / Chief system and NCTS

Ability to

• work on own initiative;
• tactfully handle customers and their queries;
• Good communication skills essential
• must be prepared to work shifts (including overtime as and when needed)
• Must be prepared to be on call / call out if there is a need to
• Able to work as a team

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry