Motor Trade Service Advisor

ASI Recruitment; Milford; On-site; GBP 32,000; Full time

Job summary

A leading automotive recruitment firm is looking for a Service Advisor in the Christchurch area. You will be the primary contact for customers, managing service bookings and ensuring excellent customer service. Ideal candidates will have strong communication skills and a customer-focused attitude. This role offers competitive pay up to £32,000, performance bonuses, and opportunities for career progression in a supportive team environment.

Benefits

Salary up to £32,000

£400 monthly bonus for performance targets

20 days holiday plus bank holidays

Qualifications

• Previous experience in a service advisor or customer-facing role within the motor trade is desirable.
• Full training can be provided for the right candidate.
• Able to manage competing priorities and maintain attention to detail.

Responsibilities

• Acting as the main point of contact for customers booking, collecting, and enquiring about service and repair work.
• Liaising with technicians and management to ensure efficient workshop operations.
• Providing accurate service estimates, managing appointments, and maintaining service records.
• Delivering an outstanding customer experience at every stage of the service journey.
• Promoting additional products and services to meet dealership targets.

Skills

Excellent communication skills

Organisational skills

Customer-focused

Reliable

Job description

Overview

Excellence is not a skill, it's an attitude - deliver it in every interaction.” Motor Trade Service Advisor - Main Dealer Opportunity | Christchurch Area

Are you organised, personable, and passionate about delivering exceptional customer service? We're looking for a Service Advisor to join our busy main dealer team in the Christchurch area. This is your chance to develop your career in the motor trade while working in a professional, supportive environment.

What\'s on Offer

• Salary: Up to £32,000 basic
• Bonus: £400 per month for hitting performance targets
• Holidays: 20 days + bank holidays
• Main Dealer Opportunity: Work with leading brands and industry-standard systems
• Career Progression: Opportunities to develop within a growing dealership

Working Hours

• Monday - Friday: 8:00am - 6:00pm
• 1 in 3 Saturdays: 8:30am - 12:30pm

Key Responsibilities

• Acting as the main point of contact for customers booking, collecting, and enquiring about service and repair work
• Liaising with technicians and management to ensure efficient workshop operations
• Providing accurate service estimates, managing appointments, and maintaining service records
• Delivering an outstanding customer experience at every stage of the service journey
• Promoting additional products and services to meet dealership targets

About You

• Previous experience in a service advisor or customer-facing role within the motor trade is desirable, but full training can be provided for the right candidate
• Excellent communication and organisational skills
• Customer-focused, professional, and reliable
• Able to manage competing priorities and maintain attention to detail

Why Join Us?

This is more than a job - it\'s a career in a main dealer environment with a supportive team, competitive pay, and real opportunities for progression. If you\'re motivated by customer satisfaction and thrive in a fast-paced environment, this could be the perfect role for you.

Apply today and drive your career forward!

Other Opportunities

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!

Referral Scheme

If you\'re not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you\'re interested or know of someone that might be please get in touch.

Important

Silent Search — Looking for a new role but want to keep it confidential? With ASI Recruitment, your details remain completely anonymous until you\'re invited to interview. Your job search stays private — just as it should.

Please note: ASI Recruitment will never move forward with an application without speaking to you first. To make sure we can reach you quickly, please include up-to-date contact details (mobile, email, and landline if you have one) on your CV.

The job is based in Godalming area and our client would like you to have a commute you can carry out in the long term.

If you would like to know more about this exciting opportunity please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV