Motor Claims Team Leader (Home

Aston Charles; Southampton; Remote; GBP 40,000 - 50,000; Full time

Job summary

A leading recruitment firm is seeking a Motor Claims Team Leader for a home-based position in Southampton. This role involves overseeing a remote team, training and developing staff, and managing performance. Ideal candidates will have extensive experience in Motor Third Party Damage claims and strong managerial skills. The company offers a competitive salary and a range of benefits including support for professional qualifications.

Benefits

Competitive basic salary

Support towards professional qualifications

Opportunities for progression

Qualifications

• Extensive experience within Motor Third Party Damage claims.
• Proven managerial experience in leading remote teams.
• Adaptability in a fast-paced, evolving environment.

Responsibilities

• Oversee a team of up to 7 Motor Claims Handlers.
• Train, develop, and coach team members.
• Allocate workloads and manage performance.
• Serve as an escalation point for complaints.

Skills

Strong managerial skills

Extensive experience within Motor Third Party Damage claims

Ability to thrive in a fast-paced environment

Job description

Overview

Motor Claims Team Leader (Home-Based) – Southampton. Permanent role for a self-motivated leader in a 100% remote-based environment. Salary: £30,000 - £39,999; £40,000 - £49,999; up to £42K plus benefits. Start date: ASAP. Location: London & South, Southampton. Recruiter: Aston Charles. Job Ref: RJ-3122TM.

This role is with a digital disruptor in the insurtech sector, focused on transforming the claims landscape with state-of-the-art technology and delivering excellent customer outcomes. The company operates as a Third Party Administrator with long-term agreements in place with MGAs and strong backing from specialist VC investors. It provides a fully equipped home-based setup (including a high-end Apple MacBook and additional displays) and a collaborative, supportive team environment.

Responsibilities

• Oversee a team of up to 7 Motor Claims Handlers
• Train, develop and coach team members
• Allocate workloads and manage performance
• Act as an escalation point for complaints
• Perform file/audit checks to ensure compliance
• Refer more complex or contentious claims as needed
• Serve as a referral point for complex cases while not handling your own caseload

Requirements

• Extensive experience within Motor Third Party Damage claims
• Strong managerial skills and ability to lead a fully remote team
• Ability to thrive in a fast-paced, evolving environment and challenge the status quo
• Willingness to get involved in a variety of projects and assignments as the company grows

Benefits

• Competitive basic salary
• Range of company benefits including support towards professional qualifications
• Opportunities for progression in the short, medium and longer term

Aston Charles – a personalised service from industry experts. General Insurance and Financial Services Recruitment.