Mortgage Advisor

Nouvo Recruitment; Hertsmere; On-site; GBP 30,000 - 50,000; Full time

Job summary

A recruitment agency is seeking an experienced individual to enhance customer experience in mortgage services. Responsibilities include building relationships with agencies, attracting customers, and guiding them through mortgage processes. A Full CeMAP qualification and strong customer service skills are essential for this role. Ideal candidates will be adaptable and self-motivated in a target-driven environment.

Qualifications

• Candidates must have a Full CeMAP qualification or industry equivalent.
• Exceptional customer service experience is essential.
• Candidates should be comfortable generating new business.

Responsibilities

• Build relationships with Estate Agency teams.
• Attract new customers and achieve business goals.
• Guide customers through mortgage services.

Skills

Customer care experience

Communication skills

Organisational skills

IT literacy

Education

Full CeMAP or equivalent

Job description

Overview

Our client, based in amazing offices on the outskirts of Borehamwood, are looking for an exceptional person who has the skills, attributes, and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. If you enjoy helping clients with their mortgage and protection needs, this is an opportunity to make a difference in their lives. Join our team today and help us provide the best possible service to our clients.

Responsibilities

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
• Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required

• Full CeMAP or industry equivalent qualification
• Comfortable generating new business in a target driven environment.
• Outstanding customer care / customer service experience
• Resilient, positive, organised, numerate and detail oriented.
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• A Full UK driving licence and access to your own vehicle.

Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search.

Nouvo Recruitment London operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK