Money Adviser Trainee – Hybrid, FCA-Regulated Guidance

Citizens Advice Derbyshire Districts; Ilkeston; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

A community support organization in the UK is seeking a Money Adviser to join their telephone and digital team. This role is crucial for helping individuals in financial distress by delivering FCA-regulated money advice. They welcome applications from both experienced advisers and trainees, offering full training. Excellent communication and IT skills are essential, along with an empathetic approach. The role offers a hybrid work structure and a supportive environment for individuals from all backgrounds.

Qualifications

• Excellent communication skills – both written and verbal (essential).
• A non-judgemental, empathetic approach to people (essential).
• Strong IT and digital skills with the ability to learn new systems quickly (essential).

Responsibilities

• Deliver high-quality money advice to individuals in financial difficulty.
• Provide essential support to people experiencing debt problems.

Skills

Excellent communication skills

Empathy

IT and digital skills

Job description

A community support organization in the UK is seeking a Money Adviser to join their telephone and digital team. This role is crucial for helping individuals in financial distress by delivering FCA-regulated money advice. They welcome applications from both experienced advisers and trainees, offering full training. Excellent communication and IT skills are essential, along with an empathetic approach. The role offers a hybrid work structure and a supportive environment for individuals from all backgrounds.