Mobile Vehicle Technician – Roadside Breakdown (4-Day Week)

Direct Line Group; Bracknell; Hybrid; GBP 37,000 - 44,000; Full time

Job summary

A leading insurance provider in the UK is seeking a skilled roadside assistance technician. You’ll provide vital support to customers experiencing vehicle issues, using your technical knowledge and empathetic approach. The role includes diagnosing problems and collaborating with a dispatch team to ensure customer satisfaction. A current driving licence and NVQ Level 2 in vehicle maintenance are preferred. The position offers competitive pay and a range of benefits.

Benefits

9% employer contributed pension

50% off home, motor and pet insurance

Additional optional Health and Dental insurance

Generous holidays

Employee discounts and cashback

EV car scheme

Qualifications

• 21 years or over for insurance purposes.
• Current Category B driving licence.
• Experience in the Motor Repair industry.
• Experience of lone working (desirable).

Responsibilities

• Diagnose and resolve vehicle issues.
• Provide roadside assistance using a Green Flag vehicle.
• Collaborate with dispatch team to improve customer journey.

Skills

Technical knowledge in vehicle repairs

Empathy

Use of up-to-date repair techniques

Self-initiative

Education

NVQ Level 2 in light vehicle maintenance

Job description

A leading insurance provider in the UK is seeking a skilled roadside assistance technician. You’ll provide vital support to customers experiencing vehicle issues, using your technical knowledge and empathetic approach. The role includes diagnosing problems and collaborating with a dispatch team to ensure customer satisfaction. A current driving licence and NVQ Level 2 in vehicle maintenance are preferred. The position offers competitive pay and a range of benefits.