Mobile Service Technician

Rubix; West Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading engineering services provider in the West Midlands seeks a technician to conduct maintenance on compressed air systems. The role demands strong problem-solving and communication skills, where you will perform preventative maintenance, resolve mechanical issues, and liaise with customers effectively. A full clean UK driving license and knowledge of three-phase electrics are essential. You will be part of a dynamic team, engaging actively with safety practices and contributing to operational improvements.

Qualifications

• Essential to work independently as service jobs are typically attended by one technician.
• Must communicate professionally with customers to explain and resolve issues.
• Required to have knowledge of three phase electrics.

Responsibilities

• Conduct scheduled and ad hoc maintenance of compressed air equipment.
• Diagnose and resolve mechanical or electrical faults with compressors.
• Commission new compressed air equipment and liaise with suppliers when necessary.
• Participate in the mobile service technician on-call rota.
• Document service visits and manage parts and labour effectively.

Skills

Ability to work without supervision

Communication skills

Knowledge of three phase electrics

Computer literacy

Full clean UK driving license

Familiarity with lifting gear

Job description

The Role CompCare part of the Rubix Group, specialise in outsourced air, oil free and large compressed air systems for clients across a wide range of industries.

If the following job requirements and experience match your skills, please ensure you apply promptly.

We are market leaders in variable speed drive (VSD) conversions or retrofits, heat recovery packages and multi station control systems.

We look after all aspects of your compressed air system from design, supply, installation, service and repair.

The purpose of the role is to present a professional, friendly and efficient service to CompCare customers.

Key Responsibilities

• Scheduled preventative maintenance and ad hoc servicing of compressed air equipment and ancillary equipment.
• Attend breakdowns and reported compressor faults, diagnose mechanical or electrical faults and resolve / repair where possible.
• Identify parts needed and liaise with suppliers if required.
• Commission new compressed air equipment and ancillaries.
• Work in a team of technicians.
• Participate in the mobile service technician on-call rota.
• Look for and propose improvements to operational processes, seek feedback from all colleagues on efficiencies.
• Undertake problem solving for customers' ad hoc technical issues or technical requirements, work with customers to propose technical solutions.
• Timely use of the service scheduling system to report on service visits and record parts / labour / mileage.
• Survey new customer sites to draw up list of all compressed air equipment details and part numbers for service consumables.
• Perform Air Quality Testing.
• Perform basic electrical testing related to compressor controls.
• Work with the Service Coordinator to assist tracking of parts used, returned and incorrect.
• Write Method Statements and undertake Risk Assessments.
• Maintain company vehicle and adhere to driver & vehicle management procedures.

Health & Safety

Actively engage with CompCare Health & Safety policies and procedures and be responsible.

• Be aware of and always apply customer Health and Safety regulations on customer's site.
• Adhere to CompCare Risk Assessments and Method Statements.

Key Skills and Qualifications

The ability to work without supervision is essential, most service jobs are attended by one technician.

• The ability to communicate with customers in a professional manner, explain issues and how they may be resolved.
• Being familiar with the correct use of lifting gear (slings, eyebolts, frames) would be advantageous.
• Knowledge of three phase electrics.
• Full clean UK driving license.
• Computer literacy.
• Able to travel across CompCare's region.
• Able to participate in the call out rota.

It is important that the candidate in this role has a strong understanding of the CompCare offer and value proposition, with the ability to articulate this to a variety of stakeholders.

Group Values

• Act with integrity
• Own & take action
• Stay curious
• Never settle
• Embrace perspectives