Mobile Response Officer

Manchester Arndale; Bournemouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management company based in the UK is seeking a Mobile Response Officer to ensure safety and security across client premises. The role involves responding to alarm activations, conducting inspections, and performing patrols. The ideal candidate must hold a valid SIA Licence, possess a full UK driving licence, and be flexible to work various shifts including nights and weekends. Join a supportive environment with opportunities for professional development.

Qualifications

• Valid SIA Licence is essential.
• Full UK driving licence with a good driving record is essential.
• Flexibility to work various shifts, including nights and weekends.

Responsibilities

• Respond promptly to alarm activations and conduct thorough site investigations.
• Perform regular mobile patrols and site checks as directed.
• Complete locking and unlocking procedures on customers' sites.
• Ensure all incidents are accurately reported and documented.
• Maintain a professional presence to deter unauthorized activity.
• Communicate effectively with clients and colleagues.
• Conduct vacant property inspections.

Skills

Excellent communication skills

Problem-solving skills

Ability to make quick decisions under pressure

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role:

We are currently seeking a reliable and professional Mobile Response Officer to join our team. This dynamic role involves attending alarm activations, performing site inspections, and responding to emergencies to ensure the safety and security of our client’s premises.

Responsibilities:

• Respond promptly to alarm activations and conduct thorough site investigations.
• Perform regular mobile patrols and site checks as directed.
• Complete complex locking and unlocking procedures on our customers' sites.
• Ensure all incidents and activities are accurately reported and documented.
• Maintain a visible and professional presence to deter unauthorised activity.
• Communicate effectively with clients, colleagues, and the control room.
• Conduct vacant property inspections to ensure our customers are insurance compliant.

Requirements:

• A valid SIA Licence (Essential).
• A full UK driving licence with a good driving record (Essential).
• Flexibility to work various shifts, including nights and weekends.
• Excellent communication and problem‑solving skills.
• The ability to work independently and make quick decisions under pressure.

Successful candidates will also be required to undergo screening and vetting (BS7858).

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.