Mobile Home Support Worker (Permanent)

Hanover Housing Association Ltd; Elgin; On-site; GBP 26,000 - 28,000; Full time

Job summary

A prominent housing organization in Elgin seeks a compassionate Mobile Support Worker to provide flexible support for adults in need. Responsibilities include ensuring the safety and comfort of residents and developing tailored support plans. This role offers a competitive salary, a supportive work environment, and various employee benefits, including health and wellbeing support.

Benefits

Competitive salary

Pension options

Health and Wellbeing support

Hybrid Working Model

Cycle to work scheme

Qualifications

• Genuine passion for helping people.
• Ability to relate empathically to people.
• Willingness to work flexibly and as a lone worker.

Responsibilities

• Continuously develop services to meet customer needs.
• Oversee catering service in manager’s absence.
• Manage the building for customer safety.

Skills

Compassion

Communication

Empathy

Flexibility

Education

Willing to work towards an SVQ

Tools

Microsoft applications

Job description

Overview

Mobile Support Worker (Permanent)

Working Hours: 35 hours per week over 5 Days

Remuneration: £26,027 (salary during 6-month probation period)

£27,328 (upon completion of successful probation)

Closing Date: Sunday 5th October 2025

About Hanover

Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives.

About the Role - Mobile Support Worker

Hanover Scotland is delighted to be hiring for a Permanent Mobile Support Worker. The post will be based at Linkwood, IV30 6GQ and will be covering the North area. Working 35 hours per week, the schedule includes various shifts, including sleepovers and weekends, and is designed to promote a healthy work-life balance. You’ll be part of a dedicated team that delivers flexible, respectful, and engaging services tailored to the individual needs of our residents.

Our Very Sheltered Services are based within specific developments and provide enhanced support for adults with a range of needs, including those with physical or learning disabilities, and vulnerable individuals. We aim to empower people to live as independently as possible, with services that adapt to their personal support plans.

Responsibilities

• Continuously develop and adjust services to meet the changing needs of customers.
• Work alongside your manager to ensure the smooth and effective delivery of housing management services.
• In your manager’s absence, oversee the catering service and ensure it complies with Environmental Health regulations.
• As a lone worker, manage the building efficiently to guarantee customer’s safety and security.
• Assist in the implementation of the Care Strategy, supporting Hanover’s goals: Happy Customers, Desirable Homes, and a Resilient Organisation.
• Be part of an organisation that values its people—we take pride in the services we provide and in supporting one another. With the guidance of an experienced manager, you’ll have the opportunity to grow and develop your career.

About You

Hanover is looking for a compassionate and committed individual to join our Housing Support Services as the Mobile Support Worker. Do you have a strong desire to help people live independently? Are you passionate about making a positive impact in your community? If this sounds like you, we’d love to hear from you!

Essential:

• Mobile Support Worker post requires someone with a genuine passion for helping people.
• Able to demonstrate Hanover Scotland values in Inclusion, accountability, respect, collaboration.
• Ability to relate empathetically to people and recognise their right to choose and independence.
• Willing to work towards an SVQ and registration with SSSC.
• Ability to work flexibly and as a lone worker on site, covering a 24-hour shift pattern.
• Able to use Microsoft or equivalent applications competently.
• A full driving licence and access to your own vehicle is required. Mileage expenses will be reimbursed.

Desirable:

• 1 year experience in care or housing setting.
• SVQ level 2 or above and be willing to work towards an SVQ 3.
• Demonstrated commitment and ability to undertake care practice in accordance with the Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and Hanover's policies and procedures.

What We Offer

• Hanover offers a supportive and friendly environment where our people are valued and appreciated. We are a Scottish Living Wage employer as well as being a Gold IIP Wellbeing employer and Young Person’s Guarantee. Your hard work and drive to succeed are rewarded through:
• Competitive salary and pension options.
• Hybrid Working Model and Flexi-working
• Health and Wellbeing support networks including Mental Health First Aiders and a 24/7 GP helpline.
• Employee counselling service upon assessment
• Access to our Hanover Perks platform which includes high street discounts, health cash plan and fuel card
• Cycle to work scheme.
• Tech Scheme.
• Family friendly policies.
• Internal Leadership Excellence programme for leadership/ manager roles

Recruitment Dates

Closing date for applications 05 October 2025 23:59pm