Mobile Cover Receptionist

LAH Property Marketing; Southampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A dynamic property management firm in Southampton is seeking a Mobile Cover Receptionist. This role requires exceptional reception skills and a proactive attitude to provide temporary cover for the reception area. Responsibilities include greeting visitors, managing reception duties, and maintaining a welcoming environment. Ideal candidates will demonstrate flexibility, excellent customer service, and the ability to work under pressure. This position offers competitive compensation and opportunities for personal development.

Benefits

Referral programme

Wellness scheme, 24-hour confidential helpline

Company events

LAH training Academy

Qualifications

• Ability to manage reception area and greet visitors professionally.
• Excellent presentation and customer service skills.
• Strong teamwork and communication skills.

Responsibilities

• Provide seamless temporary reception cover.
• Greet and manage visitors professionally.
• Effectively manage deliveries and conduct administration tasks.
• Develop effective relationships with clients and contractors.

Skills

Positive attitude and can-do spirit

Flexibility and adaptability

Calm under pressure

Excellent customer service delivery

Immaculate presentation

Proactive communication skills

PC literate

Job description

Overview

Department: Temporary Cover Receptionist
Location: Southampton
Compensation: £12.60 / hour

Role Description

Mobile Cover Receptionist
Location: Southampton
Salary: £12.60 per hour
Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Mobile Cover Representative to join our team. As a Front of House Reception – Mobile Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required
• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving
• Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Immaculate presentation and engaging demeanour
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous

Benefits

• Referral programme
• Wellness scheme, including a 24-hour confidential helpline
• Company events
• LAH training Academy