Mobile Cover Receptionist

LAH Property Marketing; Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A dynamic property marketing company in Birmingham is seeking a Temporary Cover Receptionist to provide professional reception cover. The role demands excellent customer service skills, a positive attitude, and flexibility to succeed. You will greet clients, manage visitors, and handle administrative tasks while ensuring the reception area remains welcoming and organized.

Qualifications

• Ability to maintain pristine presentation and engage with visitors.
• Experience in customer service or a similar role is advantageous.

Responsibilities

• Provide seamless temporary reception cover.
• Greet and manage visitors in a friendly manner.
• Conduct general administration tasks.
• Collaborate with property and facilities managers.

Skills

Positive attitude

Flexibility and adaptability

Excellent customer service delivery

PC literate

Proactive problem-solving

Job description

Department: Temporary Cover Receptionist

Location: Birmingham

Compensation: £12.60 / hour

Mobile Cover Receptionist

Location: Birmingham

Salary: £12.60 per hour

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Mobile Cover Representative to join our team.

As a Front of House Reception – Mobile Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required

Building Management:

• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving

Additional Tenant Experience:

• Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Immaculate presentation and engaging demeanour
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous