Mobile Court & Tribunal Security Officer

OCS; Caernarfon; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading facilities management company in Wales seeks a dedicated Security Officer to enhance safety and customer service in the Courts and Tribunal System. This role offers a dynamic working environment with a minimum of 40 hours per week, flexible scheduling, and opportunities for professional development. Applicants must have the Right to Work in the UK and relevant security qualifications.

Benefits

Attendance Allowance of £1 per hour

Help towards fuel expenses

Overtime rate of 1.5x for Saturdays and 2x for Sundays

Qualifications

• Right to Work in the UK required.
• Enhanced DBS and BS7858 security clearance needed.
• SIA Licence and relevant security experience are required.

Responsibilities

• Provide exceptional customer service to court users.
• Monitor premises via CCTV and perform security checks.
• Patrol and secure access to buildings, maintaining communication with control room.

Skills

Customer service

Attention to detail

Effective communication

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

Shift pattern: Various shifts Monday-Friday, occasional evening and weekends required.

You will be working a minimum of 40 hours per week, typically Monday - Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location.

You will be working Monday to Friday, minimum of 40 hours per week, with flexible and part-time hours if required. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.

Benefits

• Minimum 40 hours contracted per week
• Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
• Help towards fuel expenses

Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.

This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.

Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!

Responsibilities

• Provide exceptional customer service, welcoming and guiding court users.
• Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
• Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
• Responding to panic alarm buttons in Judges' rooms, courts and offices.
• Responding to any security issues within the complex and recording and reporting details of those incidents.

The ideal candidate

• Must have Right to Work in the UK.
• An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
• SIA Licence and relevant security related experience.
• You may require a UK driving licence (location dependent).
• Strong people and customer service skills.
• Good diligence and high standard of work.
• Effective communication skills.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.