MINI Sales Executive Apprentice

Stephen James Group; Sidcup; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company in Sidcup is seeking a driven MINI Sales Executive Apprentice. This role involves managing customer relationships, delivering high-quality service, and learning sales skills in a fast-paced environment. Ideal candidates are enthusiastic, possess excellent communication skills, and hold GCSEs in English and Maths. A full UK driver's license and a passion for the automotive industry are required. This apprenticeship offers valuable training over 15-18 months at the BMW Group Academy.

Qualifications

• Must be 20 years of age or older due to insurance restrictions.
• Full UK driver's license required.
• Experience in customer service is appreciated.

Responsibilities

• Manage customer relationships and provide excellent service.
• Drive new and used car enquiry leads.
• Identify and fulfill customer requirements.

Skills

Enthusiasm

Customer service

Interpersonal skills

Organisational skills

Communication skills

Interest in automotive

Education

GCSE Grades A*-C / 9-4 in English

GCSE Grades A*-C / 9-4 in Maths

Job description

MINI SALES EXECUTIVE APPRENTICESHIP

Are you a driven, enthusiastic, and motivated individual? Do you thrive in a fast-paced environment? Can you deliver world class customer service?

If the answer is yes to the above, then we want to hear from you! Hedin Automotive is looking to recruit a new Apprentice for the new Level 4 Sales Executive Apprenticeship.

The Level 4 Sales Executive Apprenticeship is Foundation Degree/Higher National Diploma.

Working as a part of MINI, you’ll be experiencing the entire new MINI family of vehicles, from the MINI Cooper Electric, through to the biggest MINI Countryman ever. You’ll be helping our customers select their dream vehicles and be a true brand ambassador. As a result, you need to have exceptional interpersonal skills and be able to build rapport, as well as a desire to provide the highest level of customer service. This combined with excellent organisational and communication skills will enable you to deliver outstanding customer service, representing the high standards and reputation of the MINI brand.

The main duties of the role include:

• Managing relationships with customers face to face delivering a high standard of customer service
• Become a true ambassador of the sales process, driving forwards all new and used car enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised
• Dealing with enquires over the phone and in person, attending product launches and other events, and maintaining your own enquiry database
• Identifying and meeting the customers’ requirements and making their MINI adventures come to life

SALARY AND HOURS

Working Hours Monday – Friday, 8.00am – 6pm and Saturday 9.00am – 5.00pm with an agreed day off in the week.

Paid at National Minimum Wage guide: 21yrs and over is £12.21ph, 18yrs to 20yrs is £10ph

DESIRED SKILLS AND PERSONAL QUALITIES

• Enthusiasm, drive and motivation to consistently achieve and exceed your sales targets
• A dedication to flawless customer service, with experience of creating great moments for customers and a passion for making their new MINI experience a special one
• A willingness to learn new skills to become a professional salesperson representing MINI at the highest level
• A keen interest in the automotive industry
• Confidence and experience with computer systems, and a full UK driving licence – you’ll have the opportunity to drive a huge range of thrilling vehicle
• Due to insurance and driving restrictions, you must be 20 years of age or older.

REQUIRED QUALIFICATIONS

Applicants are required to hold GCSE Grades A*-C / 9-4 or Functional Skills Level 2 (or equivalent) in the following subjects:

• English
• Maths
• ICT (or one other subject if candidate did not take ICT)

You must be eligible in the UK before you apply and hold a full UK driver’s license, due to the nature of the role.

ABOUT US

Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent.

As part of Hedin Mobility Group—one of the worlds leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers.

TRAINING PROVIDER

All Sales Advisor Trainees attend the BMW Group Academy UK in Berkshire for their off-the-job training. The apprenticeship will have a strong focus on the retail environment and the high customer service expectations of BMW & MINI customers, as well as Sales Executive specific training. The training takes place over a 15–18-month period at the BMW Group Academy and has been designed to suit both BMW and MINI Sales Executive roles.

Qualifications to be achieved:

• Level 4 Sales Executive Standard
• Sales Executive Certification

RECRUITMENT PROCESS

Candidates will only be contacted if they meet the initial criteria for the apprenticeship programme. We will evaluate applications and select for a video Introduction. Final shortlist will be invited to attend an interview at Stephen James MINI.

Click apply today and take the first step towards a rewarding career in the automotive industry.