Mental Health Support Worker

ibc Healthcare; Dudley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health & social care provider in the United Kingdom is seeking compassionate individuals to support people with disabilities. This full-time role involves helping clients achieve positive outcomes through person-centered approaches and providing practical support. The ideal candidate will have care industry experience, good communication skills, and the ability to manage challenging behavior. Competitive pay and various employee benefits are offered.

Benefits

Paid holidays (28 days inc. bank holidays)

Career development opportunities

Employee assistance programme

Enhanced paternity and maternity leave

Free access to Udemy online courses

Cycle-to-work scheme

Recognition schemes for staff

Qualifications

• Experience in the care industry essential.
• Must possess a valid driving license.
• Ability to multi-task and manage time effectively.
• Compassionate and caring attitude required.

Responsibilities

• Support people with disabilities using person-centered approaches.
• Administer medications and handle daily living tasks.
• Provide emotional and practical support.
• Assist clients in accessing community facilities.
• Empower clients to learn new skills.

Skills

Care industry experience

Mental health experience

Communication skills

Time management

Compassionate personality

Multi-tasking

Ability to manage challenging behavior

IT literacy

Job description

Are you looking for an employer who invests in their staff’s development / progression and guarantees to give you all the support to ensure you can do amazing daily? Duties include:

Responsibilities

• To support people with disabilities, including individuals with profound and complex needs, using person‑centred approaches to enable people to achieve positive outcomes as defined in their support plan.
• Basic daily duties include medication administration, cooking, cleaning, and paperwork.
• To provide emotional and practical support.
• To support the people in our care to access community facilities and be included in community groups.
• To build a robust relationship with the people in our care to promote independence and improve quality of life.
• To empower the people in our care to learn new skills or pursue hobbies and interests.

Person Specifications

• Experience within the care industry, ICs or equivalent essential.
• Previous experience supporting people with mental health conditions, complex care needs and challenging behaviours. Manipulative behaviour and puching boundaries.
• Driving licence essential.
• Must have mental health experience.
• The ability to multi‑task.
• Good time management, organisation, attention to detail and flexibility.
• IT literate.
• A positive “can do” attitude.
• Good communication skills.
• You must have a compassionate, caring, positive personality.
• Possess a genuine passion for making a real difference in people’s lives.
• Able to manage challenging behaviour and conflict.
• Works well as part of a team as well as independently.

Company Overview

• iBC is a leading health & social care provider in the Midlands, providing support to hundreds of individuals with learning disabilities, complex needs, autism & mental health needs.
• We hold contracts with over 20 local authorities & ICB and continue to build relationships with commissioners to develop bespoke care facilities.
• We exist to support people with disabilities to live meaningful lives by providing quality support and access to mainstream activities and opportunities throughout our various services.
• We promise to ensure that people who use our services are listened to, valued, and supported with all their goals and aspirations.
• As an employer, we invest heavily in the support structure to ensure daily support is always given and that all staff members are equipped and trained to do their best in their roles. We believe our staff do amazing every single day because they do.
• Our staff survey which has recently been conducted concluded that:
• + 97% of our workforce have recommended IBC Health Care as a great workplace.
• + 93% of our workforce will likely remain within IBC for the next 35 years.

Salary & Benefits

• Pay Rate: £12.40 per hour
• Shifts: Days
• Full‑time – 42 hours per week, competitive salary.
• Fully paid comprehensive training and induction programmes.
• Career development and progression opportunities.
• Funded qualifications such as diplomas levels 2, 3, 4 & 5.
• Reward and recognition schemes – including Star Performer of the Month.
• Blue Light Card.
• Free access to Udemy online courses.
• Cycle‑to‑work scheme.
• Employee assistance programme.
• Enhanced paternity and maternity.
• Wellbeing support.
• Casual dress.
• Paid holidays (28 days inc. bank holidays).