Mental Health Support Worker

Tabitha 365 CIC; Crawcrook; On-site; GBP 40,000 - 60,000; Full time

Job summary

A mental health support provider in Crawcrook is seeking compassionate Mental Health Support Workers dedicated to providing 1:1 and small-team support to adults. You will assist individuals in managing their mental health and engagement with community life. The ideal candidate will have experience in mental health care, strong communication skills, and resilience. We offer competitive pay of £12.85 per hour, comprehensive training, and a focus on developing supportive staff relationships.

Benefits

Competitive pay: £12.85 per hour

Paid sleep-ins and night enhancements

Comprehensive induction and training

Ongoing supervision and support

Qualifications

• Experience in mental health, supported living or care settings.
• Strong communication and observation skills.
• Willingness to work flexible shifts, including nights and weekends.

Responsibilities

• Deliver person-centred, trauma-informed mental health support.
• Assist with medication in line with care plans.
• Support independence and enablement.

Skills

Emotional resilience

Communication skills

Observation skills

Education

Level 2 or 3 Health & Social Care qualification

Job description

We are a specialist mental health support provider delivering high-quality, person-centred supported living and community-based services for adults with complex mental health needs. Our work supports individuals with a range of needs including severe and enduring mental illness, acquired brain injury, trauma histories and physical health comorbidities. We pride ourselves on consistent staffing, trauma-informed practice and genuine enablement, not task-driven care.

We are expanding our teams and are looking for compassionate, emotionally intelligent Mental Health Support Workers who want to build long-term, meaningful work in mental health.

The Role

As a Mental Health Support Worker, you will provide 1:1, and small-team support to adults living in their own homes or supported accommodation.

You will work as part of a stable, well-supported team, helping individuals to:

• Feel emotionally safe and understood
• Develop structure, routine and confidence
• Manage their mental health with dignity and choice
• Re-engage with community life at their own pace

This role requires patience, empathy, emotional resilience and the ability to remain calm in complex or emotionally charged situations.

Key Responsibilities

• Deliver person-centred, trauma-informed mental health support
• Support emotional regulation, daily routines and wellbeing
• Assist with medication in line with care plans and clinical guidance
• Monitor mental and physical health and respond to changes appropriately
• Support daily living skills, independence and enablement
• Maintain clear, accurate digital care records
• Work collaboratively with families, clinicians and managers
• Promote dignity, choice, consent and rights at all times

Who We're Looking For

Essential

• Experience in mental health, supported living or care settings
• A calm, respectful and reflective approach to support
• Strong communication and observation skills
• Willingness to work flexible shifts, including nights and weekends
• Right to work in the UK

Desirable

• Experience supporting autism, trauma or brain injury
• PMVA / MAPA or similar training
• Level 2 or 3 Health & Social Care qualification (or willingness to work towards)

We value attitude, emotional awareness and consistency as much as experience.

What We Offer

• Competitive pay: £12.85 per hour
• Paid sleep-ins and waking night enhancements
• Comprehensive induction and role-specific training
• Ongoing supervision, reflective practice and management support
• Clear pathways for development and progression
• Stable rotas and a focus on continuity of care
• Digital care systems that reduce paperwork and support good practice

Why Work With Us?

We are not a volume provider. We invest in our staff because we believe safe, consistent relationships are central to recovery.

If you are looking for a role where you are valued, supported, and given the space to do mental health support properly, we would love to hear from you.