Men's Luxury Supervisor

Frasers Group; Liverpool; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading retail company in Liverpool is seeking a full-time team leader to support daily operations, enhance customer experience, and drive sales in a luxury retail environment. The ideal candidate will possess leadership experience and a strong ability to motivate teams. Additionally, you will be responsible for understanding merchandising guidelines, KPIs, and ensuring compliance with company policies. The role offers a competitive salary, commercial bonuses, and various employee perks including discounts and development opportunities.

Benefits

Basic salary £30,222

Monthly Group Rewards

Discounted Gym membership

Cycle to work scheme

50% Instore Uniform Discount

Group Wide 20% Discount

Qualifications

• Experience of leading a team within a retail environment.
• Knowledge of and passion for luxury brands.
• Ability to drive sales through excellent service.

Responsibilities

• Support with daily workload and delegation to team.
• Supervise work check completion and deliver to expectation set by line manager.
• Understand KPI targets and expectations to achieve results.

Skills

Restaurant Experience

Customer Service

Management Experience

Merchandising

Leadership Experience

Job description

The Role

• Support with daily workload and delegation to team
• Supervise work check completion and deliver to expectation set by line manager
• Use business communication tools for completion of tasks and ensure your team understand all key functions
• Understand all process and procedures and set the example for others
• Demonstrate good practice with seasonal guidelines campaigns and merchandising principles
• Support with maintaining store environment and housekeeping standards
• Understand company policy and rules regarding security measures and demonstrate compliance and controls
• Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
• Understand product features and benefits ensuring knowledge is kept up to date in line with new products
• Understand and deliver to merchandising guidelines to ensure effective product placement and meeting the expectations of brand partners
• Understand KPI targets and expectations to achieve results
• Demonstrate commercial awareness and adopt right product place and time compliance
• Engage with and feedback issues to contribute to the wider business
• Support with identifying development needs within the team
• Support senior management to coach the team
• Demonstrate strong positive communication to all levels motivating the team and building good working relationships within store
• Support senior management to coach the team

Qualifications

• Experience of leading a team within a retail environment
• Knowledge of and passion for luxury brands
• Ability to drive sales through excellent service
• Understanding of visual presentation and how to impact sales floor commercially
• Ability to motivate a team with effective communication

Rewards

• Basic salary 30222
• Weekly/Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 50% Instore Uniform Discount
• Discounted Gym membership
• Cycle to work scheme
• Group Wide 20% Discount across all Frasers Group brands

Remote Work

No

Employment Type

Full-time

Key Skills

• Restaurant Experience
• Customer Service
• Hospitality Experience
• Management Experience
• Mediation Experience
• Guest Services
• Merchandising
• Experience with Children
• Leadership Experience
• Mentoring
• Supervising Experience
• Neonatal Ventilator

Experience

years

Vacancy

1