Membership Sales Advisor - High Wycombe

The Massage Company; High Wycombe; On-site; GBP 40,000 - 60,000; Part time

Job summary

A wellness service provider seeks a Membership Sales Advisor in High Wycombe to enhance client experiences and drive membership sales. The ideal candidate will engage with clients face-to-face and over the phone, delivering exceptional service and promoting various membership options. They must be fluent in English and have strong customer service skills. This role offers flexible scheduling, commission opportunities, and a dynamic team environment, contributing to a healthier community through quality massage services.

Benefits

Flexible work schedules

Commission opportunities

Monthly Team Bonus plan

Free monthly employee massage

Discounted family and partner rates

Qualifications

• Must be customer service oriented and able to communicate effectively with customers, colleagues, and management.
• Fluent in English, spoken and written.
• Must be eligible to work in the UK.

Responsibilities

• Sell memberships through face-to-face discussions and follow-up calls.
• Schedule appointments over the phone, through email, and in person.
• Provide clients with the best massage service advice.
• Create excellent experience for members/guests through a friendly and helpful attitude.

Skills

Customer service orientation

Effective communication

Sales skills

Friendly attitude

Ability to generate clientele

Job description

Membership Sales Advisor - High Wycombe

Salary: £12.50ph + commission + annual bonuses

30 hours a week including mornings, evenings and weekends.

The Massage Company is looking for a great Membership Sales Advisor for our multi award-winning concept in High Wycombe and within our centres nationwide.

We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Membership Sales Advisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.

The Massage Company offers:

• Varied work schedules over 7 days
• The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
• Monthly Team Bonus plan
• A great team environment, with like-minded colleagues
• The chance to be part of an exciting new concept developing in the UK
• Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
• Professional and personal career opportunities, within exciting new brand
• Free monthly employee massage, plus discounted family and partner rates

Position requirements:

• Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
• Create excellent experience for members/guests through friendly and helpful attitude
• Responsible for scheduling appointments over the phone, on email, and in person
• Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions. Our internal TMC Knowledge Base, and training, will support this
• Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’
• Answering customer questions and concerns with urgency, care and sincerity
• Create excellent experience for members/guests through friendly and helpful attitude
• Occasionally being part of promotional activity, both onsite and offsite locally
• Must be able to work a minimum of 20 hours per week
• Must be customer service oriented and able to communicate effectively with customers, colleagues and management
• Must be eligible to work in the UK and fluent in English, spoken and written

All applications will be handled by 4Leisure Recruitment, our retained recruitment partner.