Membership Growth Lead — Veterinary Clinic

Creature Comforts; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A veterinary care provider in London seeks a passionate Membership Executive to lead member recruitment and engagement. Primarily based in St John’s Wood, the successful candidate will collaborate with the sales team to drive new membership sales, manage community initiatives, and maintain existing member relationships. This role offers a supportive culture, a strong team environment, and incentives based on membership targets. Experience in sales or service-led environments is essential, alongside CRM skills.

Benefits

Uncapped incentive scheme

25 days annual leave

Supportive team culture

Regular social events

Qualifications

• 2+ years of experience in sales or membership in a service environment.
• Warm, engaging approach with communication skills.
• Experience in subscription-based businesses is a bonus.

Responsibilities

• Drive new membership sales with the Director of Sales & Memberships.
• Manage and convert the clinic waitlist.
• Organise clinic tours and local events to attract new members.

Skills

Sales experience

CRM system experience

Exceptional communication

Multitasking skills

Tools

Hubspot

Pipedrive

Freshsales

Job description

A veterinary care provider in London seeks a passionate Membership Executive to lead member recruitment and engagement. Primarily based in St John’s Wood, the successful candidate will collaborate with the sales team to drive new membership sales, manage community initiatives, and maintain existing member relationships. This role offers a supportive culture, a strong team environment, and incentives based on membership targets. Experience in sales or service-led environments is essential, alongside CRM skills.