Membership Customer Sales Advisor

InspireAll Leisure & Family Support Services; Ganwick Corner; On-site; GBP 21,000 - 26,000; Full time

Job summary

A community-focused leisure provider is seeking a Membership Customer Advisor at Furzefield Leisure Centre. This full-time role involves inspiring customers to meet their health goals, showcasing facilities, and promoting memberships. Ideal candidates will have a passion for sales and customer service, strong communication skills, and the ability to adapt to varied working patterns. The position offers a competitive salary and generous benefits including free gym use for family.

Benefits

FREE use of gym, swimming pools and classes

REDUCED fitness membership for family and friends

DISCOUNTS on nursery places and children’s activities

Theatre discounts

Discounts at major attractions and retailers

GENEROUS holiday entitlement

Long Service & WOW Awards

Access to Employee Assistance Programme

Excellent training opportunities and career progression

Qualifications

• Strives to thrive in sales and customer service.
• Can deliver results using organisation and structure.
• Confident communicator across different channels.

Responsibilities

• Inspire customers to achieve their health and wellbeing goals.
• Showcases state-of-the-art facilities.
• Promotes and sells the InspireAll memberships.

Skills

Sales and customer service

Organisation and structure

Active listening

Confident communication

Community engagement

Flexibility and adaptability

Job description

Overview

Membership Customer Advisor — Furzefield Leisure Centre, Pottres Bar. Full Time (39 hours per week). Salary basic up to £25,775.88 (£12.71 p/a) pa plus commission (OTE 30K).

Responsibilities

• Inspiring customers to achieve their health and wellbeing goals.
• Touring members and showcasing our state-of-the-art facilities.
• Understanding the customers’ needs to promote and sell the InspireAll (IA) memberships.
• Converting self-generated leads with integrity to achieve personal sales targets.
• Onboarding members with the knowledge to succeed and to feel confident on their new fitness journey.
• To positively influence those around you of the IA sales and retention process.

What we are looking for

• Someone who strives to thrive in sales and customer service.
• The ability to deliver results using organisation and structure.
• An active listener and confident communicator across different channels.
• Warm, friendly, approachable – Someone who is confident to reach out to the local communities and businesses.
• Infectious passion and energy for the industry.
• Someone who understands the need to be flexible and adaptable to working patterns to drive success which will include evening and weekend work patterns.

Staff benefits

• FREE use of our gyms, swimming pools and classes for you, your partner and 4 children (T & C apply)
• REDUCED Fitness membership for family and friends
• DISCOUNTS on Nursery places and children’s activities
• Theatre discounts
• Discounts at major attractions and retailers, online and in store
• GENEROUS holiday entitlement
• Long Service & WOW Awards
• Access to Employee Assistance Programme
• Excellent training opportunities and career progression

About InspireAll

InspireAll is a charity that has a reputation for delivering energising and motivating leisure and family support services across Hertfordshire and Bedfordshire enabling communities to achieve rewarding and active lifestyles.

We employ people who want to share our vision to provide our customers with the best experience, being served by approachable and friendly staff. We also encourage a positive work/life balance.

Additional information

Closing date: Wednesday 1st October 2025.

Please note that this vacancy may close early if we receive a high volume of applications.

Applicants may require an enhanced DBS check, dependent on role applied for.

InspireAll is an Equal Opportunities Employer